Telecalling Executive - Trademark Filing Services Jobs Opening in GKFILINGS at Aminijikarai, Chennai

Telecalling Executive - Trademark Filing Services
Job Description
- Handle phone calls to clients and prospects
- Proficiency in any two languages: English, Hindi, Telugu, Kannada, Tamil
- Strong communication and interpersonal skills
Key Responsibilities:
1. Lead Generation and Prospecting
-
Call potential customers from leads provided by the company or sourced through online platforms.
-
Identify prospects who are business owners, startups, entrepreneurs, or professionals who may require trademark filing and brand protection services.
-
Generate interest in trademark registration, renewal, search, and objection response services through effective pitch and follow-ups.
-
Qualify leads based on interest level, business activity, and registration needs.
2. Customer Interaction and Information Sharing
-
Explain the importance of trademark registration and brand protection in simple, non-technical language.
-
Provide basic knowledge about the process of filing a trademark, documentation required, time frames, government fees, and legal aspects.
-
Handle inbound calls and resolve basic customer queries related to trademark filing.
-
Address objections, provide clarifications, and nurture leads to conversion.
3. Sales and Conversion
-
Persuade potential clients to avail of the company’s trademark services, offering standard packages or customized solutions.
-
Maintain daily follow-ups with prospects through calls, WhatsApp, or email until the lead is converted.
-
Achieve daily, weekly, and monthly targets for calls made, leads generated, and sales closed.
-
Upsell and cross-sell related services such as logo design, copyright registration, company registration, and legal consultancy where applicable.
4. CRM and Reporting
-
Update the Customer Relationship Management (CRM) system with accurate details of conversations, lead status, and follow-up schedules.
-
Maintain call logs, feedback, client data, and progress reports for internal review.
-
Generate daily and weekly reports on performance metrics and client interactions.
-
Ensure proper documentation and handover of converted leads to the legal or documentation team for service delivery.
5. Coordination with Internal Teams
-
Collaborate with legal consultants, documentation officers, or trademark attorneys to ensure smooth transition and onboarding of new clients.
-
Communicate client expectations and special requirements to the operations or legal team accurately.
-
Help resolve client complaints or delays by coordinating with concerned departments.
6. Continuous Learning
-
Stay updated on trademark laws, processes, and filing systems in India (and other jurisdictions if applicable).
-
Attend training sessions and workshops to enhance knowledge about intellectual property services.
-
Continuously improve calling scripts, pitch delivery, and objection handling techniques.
More information about this Telecalling Executive - Trademark Filing Services Job
Please go through the below FAQs to get all answers related to the given Telecalling Executive - Trademark Filing Services job
- What are the job requirements to apply for this Telecalling Executive - Trademark Filing Services job position?
- Ans: A candidate must have a minimum of fresher as an Telecalling Executive - Trademark Filing Services
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 11000 and 16000 Monthly. The Salary will depend on the interview. This Telecalling Executive - Trademark Filing Services is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecalling Executive - Trademark Filing Services is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecalling Executive - Trademark Filing Services position?
- Ans: There are immediate 1 job openings for Telecalling Executive - Trademark Filing Services in our Organisation.