Telecalling Officer Jobs in Hyderabad - ResGenesis Technology Solutions Pvt. Ltd.
Telecalling Officer
ResGenesis Technology Solutions Pvt. Ltd.
0 Years 
6000 - 8000 Monthly 
Expired
Posted: 06 Aug 18
Job Description
Telecalling Officer – ResGenesis Technology Solutions Pvt. Ltd. (male/female)
Job Description
- Handling Outbound calls, cold calling to Customers who are willing to apply for Credits Cards
- Would be part of the collections team handling outbound calls / emails from Credit Card holders.
- Responsible for achieving the call centre targets on a daily basis like AHT, Productivity, Cross sell, retention, first call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism.
- Would be required to contribute to cross sell targets through outbound channels.
- Job requires Compliant to Business Policy, processes and procedures
Qualifications/Requirements
- Desired- 0-1 years’ experience in Collections- in a customer-facing role.
- 10th, 10+2, Graduate in Any Discipline
- Looking for candidates who are multi lingual (English/Hindi/Telugu). Any other language apart from these three would be an added benefit
Desired Characteristics
- Strong Communication skills (Local Language)
- Working in teams
- Pro-active approach
- Negotiation and persuasive skills
- Job Location:- Secunderabad
Job Particulars
Role bpo telecaller
Education Diploma, B.Com, BA, BCA, BEd, 10th Pass (SSC), 12th Pass (HSE), Upto 9th Std
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id458377
Job Category Diploma , BPO , Analyst / Analytics , Logistics / Transportation
Locality Address S D Road , Secunderabad
State Telangana
Country India
About Company
ResGenesis Technology Solutions Pvt. Ltd. delivers solutions with a focus on lowering costs and improving customer service. Our solutions address the most pressing needs and opportunities of our customers be they limited, tactical challenges or enterprise wide issues that have escalated to critical importance. We are driven by our core values of commitment, integrity and teamwork.
ResGenesis is a technology as well as service firm that provides cutting-edge software components to developers, enterprise solutions to businesses. The company was formed by a team of highly motivated, dynamic software engineers and statisticians. It is the goal of our team of technology professionals at SreeMantra .
To provide integrated, customized and state-of-the-art products and solutions to all of your IT requirements.
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