TELECALLING VOICE PROCESS Jobs in Chennai - Leading Company
TELECALLING VOICE PROCESS
Leading Company
Expired
Posted: 14 Dec 21
Job Description
TELECALLING VOICE PROCESS
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Analyzing customer needs and recommending products based on those needs.
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer
- interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Required skills:
- Good typing Speed.
- Good Communication Skill.
- Basic Computer Skills
- Discipline, Positive Attitude & Punctuality
Job Particulars
Role bpo telecaller
Education 12th Pass (HSE), Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1369919
Job Category BPO
Locality Address Vadapalani
State Tamil Nadu
Country India
About Company
Leading Company
Jobs By Location
Chennai
Kolkata
Noida
Hyderabad
Mumbai
Delhi
Gurgaon
Pune
Bangalore
Ahmedabad
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
