Telecellar Jobs Opening in Make My Club at Sector 15, Noida, Noida
Telecellar
Job Description
We are looking for a Telecaller to join our team. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to handle inbound and outbound calls professionally. The role involves generating leads, promoting products or services, resolving customer queries, and achieving sales or service targets.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Make outbound calls to potential and existing customers.
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Promote company products or services and explain their benefits.
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Generate leads, qualify prospects, and schedule follow-up calls.
2. Inbound Call Handling
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Answer customer inquiries, resolve complaints, and provide information about products or services.
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Maintain a positive and helpful attitude while assisting customers.
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Record customer requirements and escalate unresolved issues to the concerned department.
3. Sales & Target Achievement
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Convert leads into successful sales through effective communication and persuasion.
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Meet daily, weekly, and monthly call and sales targets.
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Upsell or cross-sell products/services where possible.
4. Customer Relationship Management
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Build and maintain strong relationships with customers.
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Follow up with existing clients to ensure customer satisfaction and retention.
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Provide accurate information and assist customers in making informed decisions.
5. Documentation & Reporting
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Maintain an updated database of customer interactions, leads, and sales in the CRM system.
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Prepare daily, weekly, and monthly reports on call activities and target achievements.
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Ensure proper documentation of customer queries, complaints, and resolutions.
Required Skills and Competencies
1. Communication & Interpersonal Skills
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Excellent verbal communication skills in English, Hindi, and local languages.
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Good listening skills and a confident speaking voice.
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Ability to handle rejection and stay motivated.
2. Sales & Persuasion Skills
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Strong convincing ability and negotiation skills.
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Ability to handle objections and convert prospects into customers.
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Basic understanding of sales techniques and customer psychology.
3. Technical & Computer Skills
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Basic knowledge of MS Office, CRM software, and email handling.
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Comfortable using telecalling systems and mobile applications.
4. Personal Attributes
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Positive attitude, patience, and professionalism.
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Target-oriented and self-motivated to achieve results.
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Ability to work individually and as part of a team.
More information about this Telecellar Job
Please go through the below FAQs to get all answers related to the given Telecellar job
- What are the job requirements to apply for this Telecellar job position?
- Ans: A candidate must have a minimum of fresher as an Telecellar
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE), 10th Pass (SSC), Other Post Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecellar is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecellar position?
- Ans: There are immediate 1 job openings for Telecellar in our Organisation.
Job Particulars
About Company
Noida 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Delhi, Noida
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
0.6 to 2 Years
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
Diploma, B.Com, B.Pharm, BA, BBA/BBM, BSc
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Ahmedabad, Mumbai, Noida
Freshers
Salary not disclosed
10th Pass (SSC)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Ahmedabad, Pune, Noida
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Hyderabad, Gurgaon, Noida
3 to 3+ Years
Salary not disclosed
12th Pass (HSE)
Noida
Freshers
Salary not disclosed
12th Pass (HSE)
Delhi, Gurgaon, Noida
Freshers
Salary not disclosed
B.Com, BA 
