Telecommunication - Order Entry Jobs Opening in IBM at Noida
Telecommunication - Order Entry
IBM
Expired
Posted: 22 May 22
Job Description
Your Role and Responsibilities
- Responsibilities
- Able to submit requests within the agreed SLAs.
- Expected to comply with order process guidelines in line with order completion
- Able to identify requirements and needed information based on the product/service supported
- Coordinates with customers, sales partners, and ordering partners to accomplish all request handoff activities
- Knowledge of Telecommunication service.
- Adhere to client SLA's (Service Level Agreements) and timelines.
Required Technical and Professional Expertise- Minimum of 1-3 Years of experience in Order Entry.
- Collects complete and accurate customer data (minimum data sets).
- Coordinates with organizations to oversee implementation of complex orders and associated billing for complex data, IP or other product lines.
- Acts as the Customer Advocate through service disconnection and bill stoppage.
- Telecommunication Background
- Basic understanding of Telecommunication products
- Strong and effective written and verbal communication skills
- Willingness to perform duties in varying shifts .
Preferred Technical and Professional Expertise- Proficient in MS office applications
- Ambitious individual who can work under their own direction towards agreed targets/goals.
- Proven change management and be open to it good time management and work under tight deadlines
- Proven interpersonal skills while contributing to team effort by accomplishing related results as needed
- Maintain technical knowledge by attending educational workshops, reviewing publications.
Job Particulars
Role others
Education Any Graduate
Who can apply Experienced (1 to 3 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1484437
Job Category 1 to 3 Yr Exp
Locality Address
State Uttar Pradesh
Country India
About Company
International Business Machines Corporation (IBM) is an American multinational information technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed 'International Business Machines' in 1924.
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