Telemarketing Executive Jobs Opening in Talent connect at Egmore, Chennai

Telemarketing Executive
Job Description
Generate and schedule promising leads and appointment for the direct sales team
Make courteous conversation with customers and prospective customers over the phone
Call potential customers to convince them to purchase the company’s products and services
Generate and schedule promising leads and appointment for the direct sales team
Ability to follow the tele-calling script
Accurately record details of interaction with the prospective customers in the format specified.
Basic computer knowledge or proficient in mobile applications.
Key Responsibilities
1. Outbound Calling & Lead Generation
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Call prospective customers from a provided database or cold call list to introduce products or services.
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Generate quality leads for the sales team by identifying interest and qualifying the prospect.
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Gather basic information from customers to update the CRM or lead management system.
2. Product/Service Promotion
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Clearly communicate the features and benefits of the company’s products or services.
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Convince prospects to make a purchase, book an appointment, or request a demo/consultation.
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Address questions about product features, pricing, availability, or terms.
3. Follow-Ups and Conversion
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Schedule follow-up calls and maintain consistent communication with leads.
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Share promotional materials via email, SMS, or WhatsApp, as needed.
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Help convert warm leads into sales-ready prospects by nurturing relationships over time.
4. Database & CRM Management
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Accurately update call outcomes, lead status, and customer information in the CRM.
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Ensure all records are complete, up-to-date, and organized for future reference.
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Classify leads by interest level (hot, warm, cold) and assign them to sales teams when required.
5. Target Achievement
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Meet or exceed daily, weekly, and monthly call and lead generation targets.
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Handle call quotas (e.g., 80–100 calls/day) depending on campaign volume.
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Contribute to team performance through individual excellence and collaboration.
6. Customer Feedback & Market Insight
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Collect feedback from prospects and report common objections or challenges faced during calls.
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Share suggestions with the marketing or sales team to refine messaging or campaign strategies.
7. Team Collaboration
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Coordinate with sales executives, team leads, and marketing staff to align messaging and campaigns.
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Participate in regular training, feedback sessions, and team meetings to improve call quality and results.
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Support team members with call scripts, product knowledge, or troubleshooting.
Required Skills and Competencies
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Fluent communication skills in English, Hindi, or other regional languages (e.g., Tamil, Telugu, Kannada, etc. as needed).
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Persuasive speaking skills and ability to maintain a friendly, professional tone.
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Listening skills to understand customer needs and respond effectively.
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Sales-minded approach with a desire to convert leads into opportunities.
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Time management to handle large volumes of calls efficiently.
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Basic understanding of CRM systems, MS Excel, and lead tracking tools.
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High level of self-motivation and the ability to work under minimal supervision.
More information about this Telemarketing Executive Job
Please go through the below FAQs to get all answers related to the given Telemarketing Executive job
- What are the job requirements to apply for this Telemarketing Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telemarketing Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE), Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telemarketing Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telemarketing Executive position?
- Ans: There are immediate 1 job openings for Telemarketing Executive in our Organisation.