Telephone Clerk Jobs Opening in Zoho Voice at Dadar East, Mumbai
Job Description
More information about this telephone clerk Job
Please go through the below FAQs to get all answers related to the given telephone clerk job
- What are the job requirements to apply for this telephone clerk job position?
- Ans: A candidate must have a minimum of 0 to 2 year experience as an telephone clerk
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This telephone clerk is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the telephone clerk position?
- Ans: There are immediate 1 job openings for telephone clerk in our Organisation.
Job Particulars
About Company
Zoho Voice is an advanced cloud-based enterprise VoIP (Voice over Internet Protocol) service designed to simplify, cost-effectively manage, and optimize communication for modern hybrid work environments. Founded in 2021 and headquartered in Austin, Texas, Zoho Voice enables businesses to make and receive local and international calls through web and mobile applications. It supports the purchase of voice credits and virtual phone numbers from over 100 countries, enabling seamless global communication.
The system offers rich features such as automated inbound call routing using IVR (Interactive Voice Response), call queues, and a variety of ringing strategies. It supports customizable welcome, feedback, and farewell messages in multiple languages and allows call routing based on working hours and holidays. Multilingual voicemail transcription helps quickly absorb call information. Zoho Voice integrates tightly with other Zoho applications, allowing agents to work smarter through unified, insight-driven interactions. It provides detailed call analytics and reporting, automatic and dynamic call recording, and call management features such as warm transfer, call notes, disposition codes, scheduling, blocking, and forwarding. The platform supports personalized SMS communication within the same interface and enables branding calls by adding the company name to outbound calls.
Designed for scalability, Zoho Voice can quickly adapt to changes in enterprise telephony needs and grow with the business. It also offers advanced contact center capabilities, such as power dialers, call barging, guided workflows, and queue performance metrics, enhancing call center efficiency. Zoho Voice emphasizes reliability, flexibility, and cost-effectiveness, helping businesses enhance customer engagement and internal communication processes efficiently.
This comprehensive cloud communication solution leverages modern VoIP technology and integrates seamlessly with the Zoho ecosystem, making it an ideal choice for businesses aiming to modernize and streamline their phone operations.
