Telephone Customer Service Jobs Opening in Zoho Voice at Alibaug, Andheri East, Andheri West, Mumbai
Telephone customer service
Job Description
We’re Votiko Solutions Private Limited (India-based since 2014, specializing in BPO & customer support) recruiting a Telecaller for our remote customer service team. This is a fixed-paid role (no volunteer, unpaid, or speculative work) open exclusively to candidates in India.
Job Duties:Conduct outbound calls to potential/existing clients to explain our BPO, digital marketing, and customer support services
Address client queries with patience and clear communication (English required; Hindi proficiency preferred)
Document call details (feedback, follow-up tasks) in our secure internal system
Fulfill daily call volume targets (15-20 calls/hour, no unrealistic quotas)
Requirements:1+ year of telecalling/customer service experience (entry-level candidates with strong communication skills considered)
Stable internet connection + mobile phone (no extra equipment needed)
Availability for 4-8 hours/day (10 AM-6 PM IST, flexible shifts offered)
High school diploma minimum (bachelor’s degree a plus, not mandatory)
Compensation & Payment (100% Compliant with r/hiring Rules):Fixed Base Pay: ₹415 per hour (≈$5/hour). Per Purchasing Power Parity (PPP) calculations, this aligns to the U.S. $15/hour minimum wage for remote roles in India (reference: India Naukri.com 2024 Remote Customer Service Salary Report, which cites average ₹400-₹600/hour for similar roles).
Performance Bonus: Additional ₹200-₹500/day (fixed for meeting quality targets, no 'commission-only' structure).
Payment Method: Monthly fixed bank transfer (INR) to your Indian bank account—no equity, barter, 'pay-what-you-want,' or bounty-based compensation.
To apply: Send a Reddit DM with 1) your full name, 2) brief summary of telecalling/customer service experience, 3) available daily hours. No external links or personal contact info needed here—we’ll share our official website and interview steps via DM.
More information about this Telephone customer service Job
Please go through the below FAQs to get all answers related to the given Telephone customer service job
- What are the job requirements to apply for this Telephone customer service job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Telephone customer service
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telephone customer service is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telephone customer service position?
- Ans: There are immediate 1 job openings for Telephone customer service in our Organisation.