Telesales Advisor Jobs Opening in Veritas resource Management at Kanpur, Kanpur Dehat (Ramabai Nagar)

Telesales advisor

Veritas resource Management

0 Years

12000 - 18000 Monthly

Expired

Posted: 19 Apr 24

Job Description

Job Purpose: To ensure a prospect / genuine / productive lead generation by the means of out bond calls dialed to US/Canada, with a focus to contribute maximum number of closed cases.

Key Responsibilities:

1.To make outgoing/Incoming calls to prospect customer.

2. To try and sell the products and services to the customers on call.

3. To handle objections / escalations and queries regarding the product effectively.

4. To generate more leads from the people out-called.

5. To enter the details of every interaction in the system

6. To ensure continuity of services to company in terms of generating leads by manning the telephone and other communication systems in the manner described in the Company procedure manual and also Standard Operating Practices for each program.

7. To ensure that mandated Service Levels are adhered to on an individual, shift and team basis.

8. To deliver the highest quality of service clients and ensure high customer satisfaction.

9. To assist in the expansion of the Company network by extracting all relevant information on new services from the case files and channels this information to the network executive.

10. To cultivate the Company network of services and prospects by building and maintaining a professional working relationship with them in the course of the case handling.

11. To support shift leaders, supervisors or who so ever concern to achieve target service delivery and financial goals.

12. To own and manage specific customer programs assigned.

Basic Hiring Requirements Knowledge and skills Language capability: must be at least bilingual with flair of Indian accent in order to be able to assist the member in his/her own language which will ensure better communication, better quality in the delivery of the service.

1. Minimum 12th pass with 18 years of age.

2. Basic Computer knowledge

3. Good telephone etiquette

4. Critical thinking and problem solving.

5. Customer service Orientation, Team Working, Flexibility

6. Self Awareness and Professional Confidence

7. Communication

8. Good Aptitude

Salary Details: 12k – 18k

Shift Time (Day):10:30AM

More information about this Telesales advisor Job

Please go through the below FAQs to get all answers related to the given Telesales advisor job

What are the job requirements to apply for this Telesales advisor job position?
- Ans: A candidate must have a minimum of fresher as an Telesales advisor

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 12000 and 18000 Monthly. The Salary will depend on the interview. This Telesales advisor is a Full Time in Kanpur, Kanpur Dehat (Ramabai Nagar).
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telesales advisor is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telesales advisor position?
- Ans: There are immediate 1 job openings for Telesales advisor in our Organisation.