Telesales Cum Telemarketing Executive Job in Matrimony.Com at Golf Course Road, Greater Noida, Noida City Centre, Noida

Key Responsibilities

·         Responsible for making outbound calls and regular follow up on leads assigned.

·         Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·         Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters

·         Explaining the product features in detail and how to use the packages.

·         Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.

·         Address all the issues / grievances of customers and provide the right customer experience.

·         Capture the insights from customer interactions and share it with the internal team.

·         Strictly adhere to the process requirements