Telesales Cum Telemarketing Executive jobs - Noida - Matrimony.Com - 0.5 to 5 years of experience - 07 August 2020
Telesales Cum Telemarketing Executive
Job Description
Key Responsibilities
·
Responsible for making outbound calls and regular follow up on leads
assigned.
·
Build a strong relationship / trust with customers by understanding the
customer requirements and suggesting the right product to the Customers.
·
Selling Membership over the phone and achieve the targeted sales numbers
& value, set quality parameters
·
Explaining the product features in detail and how to use the packages.
·
Understand the Customer requirements, encourage them to upgrade / renew
the matrimony packages.
·
Address all the issues / grievances of customers and provide the right
customer experience.
·
Capture the insights from customer interactions and share it with the
internal team.
· Strictly adhere to the process requirements