Telesales Executive Jobs in Bangalore - Braingroom India Pvt Ltd
Job Description
The Role :
- We are looking for an enthusiastic Telesales Executive to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
- An effective telesales executive must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
- The goal is to help the company grow by bringing in customers and developing business.
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales preferably over the phone
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- Outstanding negotiation skills with the ability to resolve issues and address complaints
Job Particulars
About Company
We are an Edutech Company focused on creating new age technology solutions in education industry. BrainGroom India Pvt Ltd is a partially owned subsidiary of the Singapore based parent company BrainGroom Pvt Ltd.
We are an online marketplace for educational & lifestyle classes for a plethora of categories of offline classes. We also have a wide offering of private label online classes conducted by Industry Experts.
We’re currently under Facebook SheLeadsTech India mentorship program and Oracle’s Start-up Ecosystem.
We’re a team of vibrant young go-getters from IITs, IIMs and NITs who’d love more vigour, fervour and creativity in the team.