Telesales Executive Jobs in Delhi - Rack 37 Innotech Pvt. Ltd.
Job Description
· Reach out to existing and potential customers to persuade them to purchase company products and services.
· Learn details about our product and service offerings
· Communicate with customers to understand their requirements and need
· Accurately recording details of customers’ purchase orders.
· Address any questions or issues customers may have
· Processing all customer purchases accordingly.
· Direct prospects and leads to the sales team
· Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
· Developing and sustaining solid relationships with customers to encourage repeat business.
· Using sales scripts proffered by the company to drive sales and respond to customer rejections.
· Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
· Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
· Keep an updated customer database
Always strive towards meeting sales quota