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Job Description
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Ability to learn about products and services and describe/explain them to prospects
- Excellent knowledge of English
- Excellent communication and interpersonal skills
- Cool-tempered and able to handle rejection
- BBA/B.Com will be a plus point
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1024177
Job Category BPO , BSc/BCA/BBM
Locality Address
State Uttar Pradesh
Country India
About Company
Founded in June 2008, NewGenApps one of the forerunners in new technology implementation. What started with Smartphone Application Development and Cloud Solutions has now diversified into Artificial Intelligence, Machine Learning, Big Data Analytics and AR/VR solutions as well.
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