Telesales Executive
Job Description
Protto is India’s Fastest Growing Two-Wheeler Service Platform in Mumbai and Bangalore.
We are looking for an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets.
Responsibilities:
Calling existing and potential customers to persuade them to purchase company products and services.
Accurately record details of customers’ purchase orders.
Processing all customer purchases accordingly.
Generating promising leads for the outside sales team to pursue.
Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and sustaining solid relationships with customers to encourage repeat business.
Using sales scripts proffered by the company to drive sales and respond to customer rejections.
Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Requirements:
High school diploma or Graduation
Proven experience working as a Telesales Executive.
Proficiency in all Microsoft Office applications.
The ability to follow scripts.
Strong negotiation and consultative sales skills.
Excellent organizational and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Must have a Laptop.
Must be fluent in Kannada.
