Telesales Executive Jobs in Mumbai - Protto

Protto is India’s Fastest Growing Two-Wheeler Service Platform in Mumbai and Bangalore.

We are looking for an experienced, customer-oriented Telesales Executive to utilize inbound and outbound telephone calls to achieve sales targets. 

Responsibilities:

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately record details of customers’ purchase orders.

• Processing all customer purchases accordingly.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

Requirements:

• High school diploma or Graduation

• Proven experience working as a Telesales Executive.

• Proficiency in all Microsoft Office applications.

• The ability to follow scripts.

• Strong negotiation and consultative sales skills.

• Excellent organizational and problem-solving skills.

• Effective communication skills.

• Exceptional customer service skills.

• Must have a Laptop.

• Must be fluent in Kannada.