Telesales Executive Jobs in Navi Mumbai - GN Hearing India Pvt Ltd
Job Description
- Telephone calling and counselling to prospective clients as per given caller script and time frame
- Understanding clients’ concerns / pain points and recommending lifestyle based solutions that addresses their concerns / pain points related to hearing health.
- To follow guidelines to schedule appointment of the client at recommended clinic for a free trial of the product
- Coordinating with recommended clinic to confirm scheduled appointment
- Coordinating with the recommended clinic and Customer Care Team to ensure that trial product is available at the clinic
- Sending an email and whatsapp (as per specified format) to the client confirming the clinic name, address, appointment date & time, contact person name, phone no. etc
- Sending an email and whatsapp (as per specified format) to recommended clinic mentioning client details, brief background of clients’ hearing health and counselling done
- Post-trial following up with clinics and clients to achieve sales and conversion targets
- Confirmation calls to clients and clinics to confirm purchase
- Updating all information in CRM on timely basis
Job Particulars
Role bpo telecaller
Who can apply Freshers
Hiring Process Written-test, Face to Face Interview
Employment TypeFull Time
Job Id430928
Job Category BPO
Locality Address CBD-Belapur
State Maharashtra
Country India
About Company
Headquartered in Copenhagen Denmark, GN Hearing (formerly known as GN Resound) is among the leading manufacturers of audiology medical devices in the world, offering a full range of instruments and accessories under several brands. The company has subsidiaries in more than 25 countries and distributors in 80 more. Driven by technological innovations and commercial excellence, GN Hearing Global has been the growing faster than the industry for the last six years.
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