Telesales Executive Jobs Opening in A Leading Insurance company limited at Vashi, Mumbai
Job Description
Key Responsibilities
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Lead Generation & Prospecting
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Contact potential customers from databases, referrals, or provided leads.
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Identify customer needs and assess their suitability for insurance products.
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Maintain and update a pipeline of prospective clients.
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Sales Calls & Conversions
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Make outbound calls to prospective customers and explain different insurance policies.
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Highlight benefits, coverage details, premium options, and terms of policies.
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Persuade and convince customers to purchase life, health, motor, or general insurance plans.
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Handle objections and queries with confidence and provide clear, accurate information.
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Achieve daily, weekly, and monthly sales targets.
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Customer Relationship Management
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Build rapport with customers and ensure a positive sales experience.
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Maintain follow-up calls for renewals, cross-selling, and upselling opportunities.
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Provide after-sales support to resolve any policy-related concerns.
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Retain customers by delivering consistent and professional service.
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Documentation & Record-Keeping
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Record customer details, call outcomes, and sales in CRM systems.
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Ensure accurate completion of policy application forms and compliance requirements.
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Handle confidential information such as customer identification and payment details with discretion.
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Compliance & Quality Standards
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Adhere to company policies, industry regulations, and IRDAI (Insurance Regulatory and Development Authority of India) guidelines.
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Follow ethical sales practices and avoid misrepresentation of policies.
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Participate in regular audits, training, and performance evaluations.
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Collaboration & Reporting
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Coordinate with team leaders and managers to align sales strategies.
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Provide feedback on market trends, customer needs, and competitor offerings.
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Prepare regular reports on calls made, sales achieved, and revenue generated.
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Required Skills
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Communication Skills
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Excellent verbal communication in English and regional languages.
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Clear articulation, confidence, and persuasive tone.
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Ability to explain complex policy details in simple, understandable language.
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Sales & Persuasion Skills
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Strong selling skills with the ability to close deals over the phone.
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Ability to handle objections positively and turn them into opportunities.
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Convincing power to influence buying decisions.
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Customer Service Orientation
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Patience and empathy to understand customer needs.
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Ability to build trust and maintain long-term customer relationships.
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Professional and courteous behavior, even in challenging situations.
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Product Knowledge
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Understanding of different insurance products such as life, health, motor, travel, and general insurance.
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Knowledge of terms like premium, coverage, riders, claim settlement ratio, etc.
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Ability to compare plans and recommend suitable options.
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Organizational & Multitasking Skills
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Ability to handle high call volumes daily.
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Prioritizing leads and managing follow-up calls effectively.
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Attention to detail in recording information and filling applications.
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Technical Proficiency
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Basic knowledge of MS Office (Excel, Word) and CRM software.
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Ability to work with telephony systems and dialers.
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Familiarity with digital communication tools for sending policy documents and payment links.
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Competencies
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Result Orientation – Consistently meets or exceeds sales targets.
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Resilience – Stays motivated and positive despite rejections.
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Adaptability – Adjusts to changing scripts, policies, or product offerings.
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Negotiation Skills – Balances customer expectations with business objectives.
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Compliance Awareness – Adheres to ethical practices and regulatory guidelines.
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Teamwork – Collaborates effectively with colleagues to achieve collective goals.
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Time Management – Balances call volume with quality conversations and follow-ups.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
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