Telesales Executive

Aabasoft

0 Years

10000 - 15000 Monthly

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Posted: 18 Jun 25

Job Description

Need strict Adherence to time/duty schedules
• Answer calls and tag call records for necessary actions
• To handle the calls within the prescribed SLA
• To maintain quality of calls
• Need to be updated with the current product and process information’s
• Must follow proper dress code and floor discipline
• Try to prepare elevations with the help of TL’s

Key Responsibilities:

1. Customer Calling & Lead Conversion

Make outbound calls to potential and existing customers from provided databases or lead lists
Explain the features and benefits of products/services clearly and confidently
Understand customer requirements, answer their queries, and offer suitable solutions
Generate qualified leads and convert calls into confirmed appointments or sales

2. Follow-Up and Relationship Management

Maintain regular follow-up with prospects who have shown interest
Nurture customer relationships to maximize repeat business and referrals
Keep a record of all customer interactions and outcomes using CRM or internal systems
Escalate complex queries or complaints to senior team members for resolution

3. Sales Target Achievement

Work towards achieving monthly and quarterly sales targets and KPIs
Maintain call volume, pitch quality, and conversion metrics as per standards
Actively participate in daily/weekly sales meetings, feedback sessions, and performance reviews

4. Coordination & Collaboration

Coordinate with the marketing and field sales team to ensure lead flow and follow-through
Share customer feedback and market insights to improve offerings and pitch effectiveness
Collaborate with the operations or onboarding team post-sale to ensure smooth handovers

Key Skills:

Communication Skills:

Fluent in English and Hindi (additional regional languages are a plus)
Clear articulation, good listening ability, and persuasive tone
Ability to explain products confidently and overcome objections tactfully

Sales & Interpersonal Skills:

Result-oriented and target-driven
Customer-focused attitude and problem-solving approach
Empathy, patience, and adaptability in dealing with diverse customer profiles

Technical Skills:

Basic computer knowledge and familiarity with MS Excel, Google Sheets, etc.
Experience with CRM tools like Zoho, Salesforce, or in-house dialer systems is a plus

More information about this Telesales Executive Job

Please go through the below FAQs to get all answers related to the given Telesales Executive job

What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, BBA/BBM, 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Telesales Executive is a Full Time in Kochi.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.