Telesales Executive Jobs Opening in Brightway Consulting at Vadapalani, Chennai
Job Description
Job Summary:
A Telesales Executive is responsible for selling products or services over the phone directly to potential or existing customers. They play a crucial role in generating sales revenue, maintaining customer relationships, and supporting business growth. Telesales Executives engage with customers via outbound and inbound calls, understand customer needs, explain product features, and close sales efficiently and professionally.
This position requires excellent communication skills, persuasive ability, resilience, and a customer-focused approach. It is often performance-based and may involve meeting daily, weekly, or monthly sales targets.
Key Responsibilities:
1. Sales and Customer Interaction
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Make outbound calls to prospective customers from provided leads, cold calls, or previous client databases.
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Receive inbound calls from interested customers and convert inquiries into sales opportunities.
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Present, promote, and sell products or services using solid arguments to both existing and prospective customers.
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Explain product features, pricing structures, promotional offers, and benefits clearly and persuasively.
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Understand customer requirements and suggest suitable products or packages based on their needs.
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Follow up with potential customers who expressed interest or requested information in previous interactions.
2. Lead Management and Conversion
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Maintain and update the customer database with accurate call details, sales notes, and follow-up activities.
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Qualify leads and convert them into active customers by overcoming objections and closing deals.
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Track and monitor sales leads, pipeline status, and conversion ratios.
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Utilize CRM (Customer Relationship Management) software to manage sales activities and customer interactions.
3. Relationship Building
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Build rapport with customers and create long-term relationships to encourage repeat business.
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Handle customer queries, provide post-sale support, and ensure overall customer satisfaction.
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Develop a deep understanding of the product portfolio to effectively answer questions and handle objections.
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Act as the first point of contact for customer feedback, complaints, or product-related concerns.
4. Target Achievement
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Meet or exceed daily, weekly, and monthly sales targets and KPIs as defined by the sales team or management.
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Participate in regular team meetings and share insights on sales techniques, customer trends, and market feedback.
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Collaborate with team members to improve sales performance and achieve company goals.
5. Reporting and Administration
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Prepare daily call logs, performance summaries, and sales reports as required.
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Document key customer information including buying preferences, purchase history, and service requirements.
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Escalate unresolved issues or complex customer problems to senior sales staff or supervisors.
Skills:
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Communication Skills: Excellent verbal communication and listening skills are essential. Must be able to clearly convey information and build customer trust over the phone.
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Sales Ability: Strong persuasive and negotiation skills with the ability to handle objections and close sales.
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Computer Literacy: Proficiency in using computers, basic office software (e.g., MS Office), and CRM platforms (e.g., Salesforce, Zoho, HubSpot).
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Time Management: Ability to manage multiple calls efficiently, prioritize leads, and follow up in a timely manner.
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Motivation and Resilience: Self-motivated, target-driven, and able to handle rejection positively while maintaining enthusiasm and professionalism.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 18000 Monthly. The Salary will depend on the interview. This Telesales Executive is a Full Time in Chennai.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Chennai 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, BCA, MCA, Other Graduate
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, 12th Pass (HSE)
Chennai
0 to 2 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BCA, BSc, PG Diploma, Other Graduate
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, BCA, 10th Pass (SSC), 12th Pass (HSE), Other Course
Chennai
Freshers
Salary not disclosed
B.Com(Management & Finance), BA(Psychology)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
B.Com, BA, BSc, 10th Pass (SSC), 12th Pass (HSE)
Chennai
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
