Telesales Executive Jobs Opening in Clarion Insurance broking servises pvt ltd at Paldi, Ahmedabad

Telesales Executive

Clarion Insurance broking servises pvt ltd

0 to 1 Years

10000 - 15000 Monthly

Expired

Posted: 15 Dec 23

Job Description

General insurance knowledge, Agent Recruitment, regular Followup with agent regards business, B2B (Business To Business), Business development, Client coordinator, motor Insurance business, health business.

Understand customer need and pitch in sales

Close sales and achieve quarterly targets

Call on leads provided & generate leads

Making Outbound Calls:

Contact potential customers or clients to promote products, services, or offers

Conduct sales pitches and presentations to persuade prospects to make a purchase

Generate leads and follow up on potential sales opportunities

Conduct surveys, market research, or data collection over the phone

Receiving Inbound Calls:

Answer incoming calls from customers, clients, or prospects

Provide information about products, services, or company policies

Address customer inquiries, resolve issues, and provide customer support.

Process orders, returns, or cancellations

Building Relationships:

Establish rapport and build positive relationships with callers

Listen actively to customers' needs and concerns

Tailor communication to the individual caller's situation

Handling Objections:

Address objections and concerns raised by customers or prospects

Provide convincing responses and overcome objections to close sales or retain customers

Documentation and Data Entry:

Maintain accurate and up-to-date records of calls, interactions, and customer information in a database or

CRM (Customer Relationship Management) system

Meeting Targets:

Achieve sales targets, call quotas, or other performance metrics set by the organization

Adhere to call scripts and guidelines provided by the company

Following Compliance:

Ensure compliance with relevant laws and regulations, such as Do Not Call lists and data protection laws

Follow ethical practices in telemarketing and customer interactions

Continuous Learning:

Stay informed about the products, services, and industry trends

Participate in training sessions and workshops to improve sales and communication skills

Team Collaboration:

Work collaboratively with colleagues and supervisors to meet team goals and objectives

Share feedback and insights with the team to enhance performance

Handling Technology: Operate and utilize call center technology, including phone systems, CRM software, and other tools effectively

Troubleshoot technical issues that may arise during calls

Time Management:

Prioritize calls and tasks efficiently to meet targets and deadlines

Manage call queues effectively to minimize wait times for callers

Reporting:

Provide regular reports and updates on call outcomes, sales, and customer feedback to supervisors or management

Product Knowledge:

Possess a deep understanding of the products or services being offered

Be able to explain product features, benefits, and pricing effectively

Script Adherence:

Follow call scripts or guidelines provided by the company to maintain consistency and compliance

Upselling and Cross-selling:

Identify opportunities to upsell or cross-sell additional products or services to existing customers

Adaptability:

Be flexible in handling different types of calls, from sales calls to customer support inquiries

Adapt to changes in scripts or procedures as needed

Team Support:

Assist colleagues with challenging calls or provide backup during busy periods

Crisis Management:

Be prepared to handle crises, such as customer emergencies or service outages, with composure

More information about this Telesales Executive Job

Please go through the below FAQs to get all answers related to the given Telesales Executive job

What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of 0 to 1 year experience as an Telesales Executive

What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 15000 Monthly. The Salary will depend on the interview. This Telesales Executive is a Full Time in Ahmedabad.
What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 10 job openings for Telesales Executive in our Organisation.