Telesales Executive Jobs Opening in Cozy Vision Technologies Pvt Ltd at Noida
Job Description
Role Description
This is a full-time on-site role for a Telesales Executive located in Noida. The Telesales Executive will be responsible for communication, customer service, lead generation, customer support, and sales interactions on the phone to promote Cozy Vision's communication tools and services.
Qualifications
- Communication and Customer Service skills
- Lead Generation and Sales skills
- Customer Support experience
- Strong verbal and written communication skills
- Ability to work effectively in a fast-paced environment
- Experience in telesales or related field is a plus
- Software Development
Full-time
Key Responsibilities:
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Outbound Calling: Make outbound calls to prospective customers using a pre-determined contact list or leads generated through various channels such as marketing campaigns, inbound inquiries, and referrals.
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Inbound Call Handling: Respond promptly and professionally to inbound sales inquiries and convert them into successful sales opportunities.
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Lead Generation: Identify and qualify leads through proactive outreach and regular follow-up. Maintain and update the CRM system with accurate information regarding each interaction.
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Product Knowledge: Develop a deep understanding of the company’s products or services. Be able to clearly explain their features, benefits, and pricing to potential clients.
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Needs Assessment: Engage in meaningful conversations with customers to understand their needs, preferences, and budget. Tailor solutions that best match their requirements.
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Sales Conversion: Effectively present, promote, and sell products/services to achieve agreed sales targets and outcomes within schedule.
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Objection Handling: Address customer objections confidently and competently. Provide appropriate information, clarify doubts, and resolve concerns in order to close sales.
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Relationship Management: Build and maintain strong relationships with customers to encourage repeat business and referrals.
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Record Keeping: Accurately document all customer interactions, sales activity, feedback, and transactions in the company’s CRM or database system.
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Follow-up Activities: Conduct timely follow-ups with prospects who have shown interest or requested additional information. Re-engage past customers and cold leads where appropriate.
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Market Feedback: Report customer feedback, product suggestions, and competitive intelligence to management for continuous improvement.
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Team Collaboration: Work closely with colleagues in sales, marketing, customer service, and operations to ensure a seamless customer experience.
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Performance Reporting: Provide regular updates on sales performance, pipeline status, and target achievements to the sales manager.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Cozy Vision Technologies Pvt. Ltd. is a technology company focused on transforming customer interactions for businesses. The company provides smart communication tools like SMS alerts, missed call solutions, and the Chat OnDesk platform to enhance customer engagement and operational efficiency. Cozy Vision's solutions cater to startups, SMEs, and large enterprises, blending user-friendly design with powerful backend technology.
Delhi, Noida, Kolkata 
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BA
Noida
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Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
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BA 
