Telesales Executive Jobs Opening in Jenavi Infotech Solutions at Peelamedu, Ukkadam, Coimbatore-Others, Coimbatore, Erode, Ooty

Telesales Executive
Job Description
Job Summary:
We are seeking a highly motivated, confident, and results-oriented Telesales Executive to join our sales team. In this role, you will be responsible for initiating outbound calls to prospective and existing customers to promote products or services, generate leads, close sales, and achieve revenue targets. You will be the first point of contact between the company and its potential customers, so strong communication skills, a persuasive attitude, and a customer-centric approach are critical for success.
A Telesales Executive plays a key role in the organization’s revenue growth and customer acquisition strategy. You will work in a fast-paced environment, where resilience, discipline, and the ability to handle objections professionally are essential traits. This role offers great learning potential and career growth for candidates who are performance-driven and eager to build a career in sales.
Key Responsibilities:
1. Outbound Sales Calls
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Make outbound calls to leads provided through marketing campaigns, referrals, databases, or cold calling.
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Introduce the company’s products or services to prospective customers and explain key benefits and features.
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Ask probing questions to understand the customer’s needs and recommend the most suitable solution.
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Maintain a high call volume while ensuring high-quality, personalized conversations.
2. Lead Generation and Conversion
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Identify new sales opportunities and nurture leads through multiple touchpoints.
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Convert prospects into paying customers by building rapport and handling objections confidently.
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Follow up on previous contacts to encourage conversion or renewals, depending on product type.
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Achieve or exceed individual and team sales targets and quotas.
3. Customer Relationship Management
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Build and maintain strong relationships with new and existing customers through consistent follow-up and clear communication.
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Address customer inquiries regarding product details, pricing, availability, and delivery timelines.
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Guide customers through the purchase process and confirm order details to ensure accuracy.
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Maintain a polite and professional demeanor at all times to create a positive customer experience.
4. Data Entry and CRM Management
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Accurately record all interactions, outcomes, and customer details in the CRM (Customer Relationship Management) system.
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Keep detailed call notes, update customer contact records, and mark follow-up tasks for future interactions.
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Report daily call metrics, leads status, and conversions to the team leader or sales manager.
5. Product and Market Knowledge
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Maintain in-depth knowledge of the company’s offerings, including product specifications, pricing, promotions, and delivery timelines.
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Stay up to date with market trends, competitor products, and customer preferences to improve sales conversations.
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Attend regular training sessions to enhance selling skills and product knowledge.
6. Team Collaboration and Support
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Work closely with the marketing, sales, and customer service teams to align on lead generation and follow-up strategies.
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Share customer feedback and market insights with the team to help refine sales tactics and improve service delivery.
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Participate in team meetings, performance reviews, and incentive programs.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, BA, 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 18000 Monthly. The Salary will depend on the interview. This Telesales Executive is a Full Time in Coimbatore, Erode, Ooty.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Redefining Business Efficiency Through Smart Process Outsourcing
At Jenavi Infotech Solutions, our Business Process Outsourcing (BPO) services are designed to help organizations streamline operations, reduce costs, and improve service quality — while allowing you to focus on your core business goals.
We provide both IT-enabled and non-IT BPO services tailored to industries such as banking, finance, insurance, telecom, and retail. Whether you're scaling operations or optimizing workflows, our expert team delivers reliable, scalable, and cost-effective support.
✅ Customer Support Services (voice & Non Voice) ✅ Back Office Operations ✅ Finance & Accounting Outsourcing ✅ HR & Recruitment Process Outsourcing
From helping banks speed up loan processing to delivering exceptional customer support for e-commerce businesses, Jenavi Infotech Solutions has empowered clients to run leaner, smarter, and faster operations.