Telesales Executive Jobs Opening in OMS INFOSOURCE I SERVICES at Rajajinagar, Bangalore
Telesales Executive
Job Description
Key Responsibilities
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Inbound Call Handling
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Answer calls from customers seeking information about life or health insurance products.
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Provide clear explanations of benefits, coverage, premium amounts, and claim processes.
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Address customer concerns and resolve queries promptly.
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Guide interested customers through the application and policy purchase process.
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Outbound Call Handling
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Make proactive calls to potential customers from company databases or leads.
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Introduce and explain insurance products tailored to customer needs.
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Follow up with leads generated through marketing campaigns or referrals.
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Convince customers to purchase suitable policies by highlighting advantages and long-term benefits.
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Sales & Target Achievement
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Meet daily, weekly, and monthly sales targets for insurance policy conversions.
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Cross-sell or upsell additional coverage or riders based on customer requirements.
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Maintain high conversion ratios while ensuring customer satisfaction.
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Customer Relationship Management
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Build rapport and trust with customers by maintaining a professional and empathetic tone.
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Maintain follow-ups with prospective clients until policy issuance.
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Ensure policy renewals by reminding customers of due dates and benefits of continuity.
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Data Entry & Record Keeping
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Update CRM systems with call details, customer interactions, and sales progress.
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Maintain accurate customer information for future reference and compliance.
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Track performance metrics and submit regular reports to supervisors.
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Compliance & Ethics
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Adhere to IRDAI (Insurance Regulatory and Development Authority of India) guidelines while selling policies.
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Ensure ethical selling practices and avoid misrepresentation of facts.
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Maintain strict confidentiality of customer personal and financial data.
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Skills & Competencies Required
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Communication Skills
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Clear, fluent, and persuasive verbal communication.
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Ability to explain complex insurance terms in simple language.
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Active listening to identify customer needs effectively.
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Sales & Negotiation Skills
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Confidence in convincing customers to invest in policies.
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Strong objection-handling skills.
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Ability to close deals while maintaining professionalism.
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Customer Service Orientation
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Patience and empathy to handle customer concerns.
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Focus on building long-term relationships, not just one-time sales.
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Proactive approach in addressing client requirements.
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Insurance Knowledge
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Basic understanding of life and health insurance products.
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Familiarity with policy features such as sum assured, premium, exclusions, and riders.
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Awareness of claim processes and industry regulations.
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Organizational & Technical Skills
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Ability to work with CRM tools and MS Office applications.
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Time management to balance inbound and outbound calls effectively.
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Discipline to achieve targets within deadlines.
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More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 10th Pass (SSC)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Bangalore 
Freshers 
Salary not disclosed 
10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
B.Com, BBA/BBM, BCA
Bangalore
1 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Certificate Course (ITI), Diploma, B.Com, BA, M.Com, MA, BBA/BBM, BCA, BE/B.Tech, BSc, MSc, 10th Pass (SSC), 12th Pass (HSE), Vocational Training, Other Course
Bangalore
Freshers
Salary not disclosed
12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, BA, 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE) 
