Telesales Executive Jobs Opening in Rate4Gold Pvt Ltd at Anna Nagar, Chennai
Job Description
Position Summary:
We are looking for candidates for Chennai and Trichy Branch.
The Sales Executive will be responsible for managing gold and silver transaction inquiries, facilitating product and service sales, assisting customers with documentation and compliance, and ensuring a high-quality service experience. The ideal candidate should have prior experience in jewelry sales, possess a sound understanding of gold and silver products, and demonstrate a commitment to ethical and customer-focused sales practices.
Key Responsibilities
- Handle customer inquiries related to gold selling, refurbished gold purchases, and pledged gold release assistance.
- Provide expert guidance on gold valuation, purity standards (e.g., 916, 999), and pricing mechanisms in a clear and professional manner.
- Maintain accurate records of customer interactions, KYC documentation, product preferences, and service feedback through the company's CRM system.
- Coordinate with internal departments including tele calling, dispatch, finance, and verification to ensure seamless transaction processing.
- Build and nurture long-term customer relationships through timely follow-ups, transparent communication, and reliable after-sales support.
- Assist in facilitating in-person gold verification appointments where applicable and ensure all compliance and process protocols are followed.
- Contribute to daily/weekly sales reporting and maintain awareness of changing gold rates, offers, and product developments.
- Adhere to internal SOPs and demonstrate high standards of integrity, punctuality, and professionalism.
Candidate Requirements
- Minimum 1–3 years of experience in any sales related operation , (exclude credit card sales)
- Strong knowledge of gold, silver, and precious metal grading, weight classifications, and transaction best practices.
- Excellent communication skills in Tamil (mandatory) and English (basic proficiency required).
- Ability to explain financial procedures clearly and assist customers with KYC and documentation.
- Female candidates with relevant experience in jewelry or finance-related sales are highly encouraged to apply.
- Proficiency in using CRM tools, WhatsApp Business, and basic Microsoft Excel will be considered an advantage.
- Professional conduct, self-motivation, and a goal-oriented mindset are essential.
Compensation
Salary will be commensurate with experience and industry standards. Incentive structures and performance-based benefits are applicable based on individual and team performance.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of 0 to 06 Months year experience as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
Role bpo telecaller
Education Diploma
Who can apply Freshers and Experienced (0 to 0.6 Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2769389
Locality Address Anna Nagar
State Tamil Nadu
Country India
About Company
Rate4Gold is a reputable company based in Chennai, Tamil Nadu, India, specializing in gold buying, selling, and offering instant financial solutions through gold. With a strong presence in the gold industry for the past 20 years, Rate4Gold has established itself as a customer-friendly and reliable organization.
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