Telesales Executive Jobs Opening in Rirom Logistics pvt ltd at Bommanahalli, Bangalore
Telesales Executive
Job Description
Job Summary
A Telesales Executive is responsible for generating sales and revenue for a company by making outbound or inbound calls to potential customers. This role involves identifying prospects, explaining products or services, answering queries, and persuading customers to make a purchase or set appointments for further discussions.
The Telesales Executive plays a crucial role in the sales cycle, often acting as the first point of contact between the company and the customer. Success in this role requires excellent communication, product knowledge, persuasive abilities, and the resilience to handle rejection while meeting sales targets.
Key Responsibilities
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Lead Generation and Prospecting
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Identify potential customers through company-provided leads, market research, or databases.
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Cold call prospects to introduce products or services.
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Maintain and update the lead database with accurate customer information.
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Customer Communication
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Make outbound sales calls and follow up on inquiries from inbound calls.
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Clearly explain the product features, benefits, and pricing.
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Build rapport with customers to encourage trust and interest.
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Sales Conversion
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Understand customer needs and recommend appropriate products or solutions.
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Use persuasive selling techniques to close sales over the phone.
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Meet or exceed daily, weekly, and monthly sales targets.
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Handling Customer Queries and Objections
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Respond promptly to customer questions about products or services.
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Handle objections with confidence and professionalism.
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Provide alternative solutions to address customer concerns.
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Follow-Up and Relationship Management
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Schedule follow-up calls to nurture leads and convert them into sales.
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Maintain long-term relationships with customers for repeat business.
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Cross-sell and upsell products to existing customers where possible.
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Data Management and Reporting
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Maintain accurate records of calls, conversations, and outcomes in CRM systems.
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Generate and submit daily or weekly sales reports to supervisors.
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Track individual performance against set targets.
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Collaboration and Teamwork
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Coordinate with the sales and marketing team for campaigns and promotions.
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Share customer feedback and market insights to help improve offerings.
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Participate in training programs to improve sales skills and product knowledge.
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Required Skills and Competencies
Technical Skills
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CRM & Dialer Software Proficiency: Ability to use call management systems, CRM tools, and auto-dialers.
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Product Knowledge: Understanding of product features, specifications, and value propositions.
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Data Entry Skills: Fast and accurate typing for updating customer records.
Sales Skills
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Strong persuasion and negotiation abilities.
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Ability to identify customer needs and match them with suitable solutions.
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Confidence in closing deals over the phone without face-to-face interaction.
Soft Skills
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Excellent Communication: Clear articulation, good vocabulary, and active listening.
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Customer Service Orientation: Focused on building positive customer experiences.
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Resilience: Ability to handle rejection and maintain motivation.
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Time Management: Efficient handling of calls and follow-up activities.
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Adaptability: Ability to adjust sales strategies based on customer response.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, Other Graduate
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
About Company
Hyderabad, Bangalore, Chennai 
Freshers 
Salary not disclosed 
BE/B.Tech
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), 12th Pass (HSE)
Bangalore
Freshers
Salary not disclosed
10th Pass (SSC), Upto 9th Std 
