Telesales Executive Jobs Opening in RK Credit First at Akota, Vadodara
Telesales Executive
Job Description
Key Responsibilities
1. Outbound Sales Calls
-
Make high-volume outbound calls to potential clients using company-provided databases or leads.
-
Explain the benefits, features, and eligibility criteria of various credit card products.
-
Answer queries about credit card charges, rewards, offers, and terms in a clear and professional manner.
-
Follow approved sales scripts while maintaining a natural and persuasive communication style.
2. Lead Generation & Qualification
-
Identify and qualify potential leads based on the client’s financial profile and interest.
-
Maintain accurate records of leads and conversations in CRM or database systems.
-
Schedule follow-up calls for clients who need time to consider the product.
-
Coordinate with the marketing team for campaign-specific leads.
3. Achieving Sales Targets
-
Meet or exceed daily, weekly, and monthly sales targets set by management.
-
Track performance metrics such as calls made, leads generated, conversion rates, and revenue generated.
-
Develop personal strategies to improve closing rates and enhance sales efficiency.
-
Stay motivated in a high-pressure, target-driven environment.
4. Customer Relationship Management
-
Build rapport and trust with prospective clients over the phone.
-
Maintain regular communication to answer questions and provide assistance throughout the application process.
-
Handle customer objections professionally and provide solutions to encourage positive responses.
-
Ensure that prospective customers have a clear understanding of product features, fees, and benefits.
5. Documentation & Reporting
-
Update CRM and lead management systems with call logs, client feedback, and follow-up schedules.
-
Prepare daily, weekly, and monthly reports on sales performance, lead status, and conversion metrics.
-
Identify trends and provide insights to improve the sales process and marketing campaigns.
6. Coordination with Internal Teams
-
Collaborate with credit card operations, verification, and onboarding teams to ensure smooth application processing.
-
Share customer feedback with the marketing team for improving product communication.
-
Coordinate with supervisors and team leaders to resolve escalations or client concerns.
Required Skills and Competencies
Technical Skills
-
Familiarity with CRM tools and lead management systems.
-
Basic knowledge of Microsoft Office (Word, Excel, Outlook) for reporting.
-
Ability to navigate multiple software systems while on calls efficiently.
Core Competencies
-
Excellent Communication: Fluent verbal communication and active listening skills.
-
Persuasion & Negotiation: Ability to convince clients effectively.
-
Customer Service Orientation: Focus on providing accurate information and assisting client needs.
-
Target-Driven Mindset: Consistently achieve sales and conversion targets.
-
Time Management: Prioritize leads and manage calling schedules efficiently.
-
Problem-Solving: Address client objections and resolve queries professionally.
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of 06 Months to 1 year experience as an Telesales Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
