Telesales Manager Jobs Opening in JYOVE ENTERPRISES at Saibaba Colony, Coimbatore
Telesales Manager
Job Description
Job Overview:
We are looking for an energetic, goal-oriented, and results-driven Telesales Manager to lead and manage our telesales team. As a Telesales Manager, you will be responsible for overseeing a team of telesales representatives, developing and executing sales strategies, and ensuring that the team consistently meets or exceeds sales targets. You will play a pivotal role in driving revenue through outbound calls, managing customer relationships, and ensuring that the team delivers high-quality service to our clients.
The ideal candidate will have a proven track record in telesales leadership, strong communication skills, and the ability to motivate and guide a team to achieve both individual and organizational goals.
Key Responsibilities:
1. Team Leadership & Management:
-
Team Supervision: Lead, manage, and support a team of telesales agents, ensuring they meet their individual and team goals.
-
Recruitment & Training: Hire, train, and onboard new telesales representatives. Ensure they are equipped with the necessary tools, scripts, and product knowledge to succeed.
-
Performance Monitoring: Regularly monitor and evaluate individual and team performance. Provide ongoing feedback, coaching, and support to improve performance.
-
Motivation & Engagement: Create a positive and motivating work environment to inspire the telesales team. Celebrate successes and address challenges to keep the team engaged and focused.
2. Sales Strategy Development:
-
Strategy Formulation: Develop and implement telesales strategies that align with company goals, maximizing conversion rates, and improving customer satisfaction.
-
Sales Forecasting: Create sales forecasts and set monthly/quarterly/yearly targets for the telesales team.
-
Market Analysis: Analyze customer feedback and market trends to adapt sales strategies to meet changing customer needs or industry conditions.
-
Target Setting: Set clear, realistic, and measurable sales targets for the team and individuals to ensure consistent sales growth.
3. Lead Generation & Conversion:
-
Lead Management: Oversee the process of lead generation, qualification, and assignment to telesales agents. Ensure that quality leads are distributed to the team.
-
Outbound Sales: Develop and execute outbound sales campaigns, ensuring that the team effectively reaches out to prospects and generates leads.
-
Close Deals: Ensure that telesales agents are skilled in closing deals and converting prospects into customers. Handle escalated calls and complex inquiries that require more attention.
4. Reporting & Analytics:
-
Sales Reporting: Maintain accurate records of sales activities, targets, and outcomes. Report on team performance regularly to senior management.
-
KPIs & Metrics: Track key performance indicators (KPIs) such as call volume, conversion rates, average deal size, and customer satisfaction. Use these metrics to improve processes and performance.
-
Continuous Improvement: Analyze sales trends, performance data, and customer feedback to identify areas for improvement in telesales strategies and processes.
5. Customer Relationship Management:
-
Client Engagement: Ensure that the team maintains positive relationships with customers, following up on inquiries, and resolving issues in a timely manner.
-
Retention Strategies: Implement strategies to retain customers and encourage repeat business.
-
Cross-selling & Upselling: Encourage the telesales team to identify opportunities for cross-selling and upselling, enhancing customer value and driving revenue.
6. Collaboration with Other Departments:
-
Collaboration: Work closely with marketing, customer service, and other departments to align telesales efforts with broader company initiatives.
-
Feedback Loop: Provide regular feedback to product and marketing teams about customer responses, objections, and sales trends to help refine offerings and campaigns.
More information about this Telesales Manager Job
Please go through the below FAQs to get all answers related to the given Telesales Manager job
- What are the job requirements to apply for this Telesales Manager job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an Telesales Manager
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BBA/BBM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Manager is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Manager position?
- Ans: There are immediate 1 job openings for Telesales Manager in our Organisation.
Job Particulars
About Company
Coimbatore 
Freshers 
Salary not disclosed 
Diploma, BBA/BBM, 12th Pass (HSE)
Coimbatore, Erode, Madurai
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Coimbatore
1 to 3 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BCA
Coimbatore
0 to 1 Years
Salary not disclosed
B.Com, BA, BBA/BBM, BBS, BMS, Other Graduate
Coimbatore
3 to 3+ Years
Salary not disclosed
BBA/BBM, MBA/PGDM
Coimbatore
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS, BMS
Coimbatore
3+ Years
Salary not disclosed
B.Com, BBA/BBM, BE/B.Tech, MBA/PGDM, BSc
Coimbatore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Coimbatore
2 to 3+ Years
Salary not disclosed
B.Com, M.Com
Coimbatore
Freshers
Salary not disclosed
Diploma, BBA/BBM, BE/B.Tech
Coimbatore
Freshers
Salary not disclosed
BBA/BBM, MBA/PGDM
Coimbatore
0 to 3+ Years
Salary not disclosed
LLM, B.Arch, Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, 10th Pass (SSC), 12th Pass (HSE), No Education/Schooling, Upto 9th Std, Vocational Training, B.Design, B.FashionTech, BFA, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
Coimbatore
3+ Years
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM, Master in Marketing
Coimbatore
1 to 3 Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Coimbatore
2 to 3+ Years
Salary not disclosed
B.Com
Chennai, Coimbatore, Madurai
3 to 3+ Years
Salary not disclosed
B.Com, BBA/BBM, BBS
Coimbatore
Freshers
Salary not disclosed
B.Com, BBA/BBM
Bangalore, Coimbatore
2 to 3+ Years
Salary not disclosed
B.Com(Commerce)
Coimbatore
0 to 2 Years
Salary not disclosed
B.Com, BA, BBA/BBM
Coimbatore
0 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM 
