Telesales Representative Jobs Opening in Balj Services Pvt. Ltd. at Noida-Others, Noida
Job Description
A Telesales Representative is responsible for selling products or services to potential customers over the phone. The role involves engaging with leads, promoting the benefits of products, handling customer inquiries, and closing sales. Telesales Representative is essential in driving revenue, generating new business, and maintaining relationships with existing customers.
- Handle customer's inbound and outbound calls.
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Key Responsibilities
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Outbound Sales Calls:
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Make outbound calls to potential customers (leads) to introduce products and services.
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Use scripts and sales techniques to promote products, gauge interest, and close sales.
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Identify customer needs and match them with the appropriate product or service.
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Lead Generation and Qualification:
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Generate leads by prospecting new customers through phone calls, internet research, or referrals.
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Qualify leads by assessing their needs, budget, and potential interest in the product or service.
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Follow up on marketing campaigns, promotions, or past inquiries to generate sales opportunities.
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Customer Relationship Management:
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Build and maintain strong relationships with customers through consistent follow-up and personalized communication.
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Manage customer information in CRM software (e.g., Salesforce, HubSpot) and update records regularly.
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Provide excellent customer service by answering product-related questions, addressing concerns, and offering solutions.
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Sales and Product Presentation:
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Present the features and benefits of products or services to customers clearly and persuasively.
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Customize sales pitches according to the customer’s preferences, needs, and buying motivations.
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Handle objections and effectively negotiate pricing and terms to close sales.
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Target Achievement:
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Meet or exceed individual sales targets and contribute to the overall sales goals of the team.
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Monitor personal sales performance, track progress against goals, and adjust strategies as needed to achieve targets.
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Order Processing and Documentation:
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Accurately process orders and provide customers with necessary documentation, including receipts, contracts, and terms of service.
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Confirm orders and follow up to ensure that customer expectations are met and that deliveries are on schedule.
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Market Research and Feedback:
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Gather information about customer preferences, competitors, and market trends to provide insights that help improve sales strategies.
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Relay feedback from customers to management, including product suggestions, concerns, and overall market perceptions.
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Customer Retention and Upselling:
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Work to retain existing customers by offering additional products or services that meet their needs.
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Upsell or cross-sell products to increase sales volume and customer loyalty.
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Follow up with customers post-sale to ensure satisfaction and address any issues.
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More information about this Telesales Representative Job
Please go through the below FAQs to get all answers related to the given Telesales Representative job
- What are the job requirements to apply for this Telesales Representative job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Representative
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 12000 Monthly. The Salary will depend on the interview. This Telesales Representative is a Full Time in Noida.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Representative position?
- Ans: There are immediate 1 job openings for Telesales Representative in our Organisation.
Job Particulars
About Company
Noida 
Freshers 
Salary not disclosed 
B.Com(Management & Finance), BBA/BBM
Noida
Freshers
Salary not disclosed
B.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, BSc, MCA, MSc
Noida
Freshers
Salary not disclosed
BBA/BBM, MBA/PGDM
Noida
Freshers
Salary not disclosed
BA
Noida
Freshers
Salary not disclosed
Diploma, B.Com, M.Com, BCA, BE/B.Tech, MBA/PGDM, Master in Marketing
Noida
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, Other Graduate
Noida
Freshers
Salary not disclosed
B.Com, BBA/BBM, Other Post Graduate
Delhi, Ghaziabad, Noida
1 to 3 Years
Salary not disclosed
Diploma, BBA/BBM, MSc, 12th Pass (HSE), Other Course
Noida
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Noida
Freshers
Salary not disclosed
B.Com, BA, M.Com, BBA/BBM, BCA, BE/B.Tech, MBA/PGDM, MCA, ME/M.Tech, MS, MSc
Noida
0.6 to 3+ Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, BHM, 12th Pass (HSE), BFA
Delhi, Gurgaon, Noida
0.6 to 3+ Years
Salary not disclosed
BA, BBA/BBM
Noida
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, 12th Pass (HSE)
Delhi, Noida
0 to 2 Years
Salary not disclosed
B.Com(Marketing), BA(Education), BBA/BBM, BCA
Noida
Freshers
Salary not disclosed
BA
Delhi, Faridabad, Gurgaon, Ghaziabad, Gorakhpur, Kanpur, Mathura, Noida, Dehradun, Hapur, Jhansi, Haldwani, Haridwar, Azamgarh, Bahraich, Ballia, Deoria
0 to 12 Years
Salary not disclosed
B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, 12th Pass (HSE), B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, Other Graduate
Noida
Freshers
Salary not disclosed
BA
Delhi, Gurgaon, Noida
Freshers
Salary not disclosed
BE/B.Tech(Information Science/Technology (IS/IT), Computer Science and Engineering (Cyber Security))
Noida
1 to 3+ Years
Salary not disclosed
BCA, MBA/PGDM, MCA
Noida
Freshers
Salary not disclosed
BE/B.Tech(Electronics & Communication Engineering(ECE), Electronics & Instrumentation Engineering, Electronics and VLSI Engineering (EVE)) 
