Telesales Specialist Jobs Opening in Home Credit India Finance Pvt Ltd at Airoli, Navi Mumbai
Telesales Specialist
Job Description
Department – Tele Sales
Job Designation- Telesales Specialist
Location:
Airoli Digha, Navi Mumbai, Maharashtra
Minimum Qualification – 12th Pass
Experience Required: Minimum 3 months – 1 year in Telesales/ Telecalling
Perks & Benefits:
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On-role job with long-term stability
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Provident Fund (PF) & ESIC benefits
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Subsidized lunch for just ₹35
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In-house role (No fieldwork, No client hunting – Only company-provided leads!)
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Fixed salary + Incentives
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Career growth opportunities
Key Responsibilities:
Sales Outreach and Communication:
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Make outbound calls to prospects based on leads provided or lists generated from various sources.
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Handle inbound inquiries and convert them into sales opportunities where possible.
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Deliver compelling product presentations and service explanations over the phone.
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Build interest and excitement in the company’s offerings through effective storytelling and persuasive communication.
Customer Engagement and Conversion:
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Identify customer requirements and tailor pitches accordingly.
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Use consultative selling techniques to recommend suitable products or services.
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Address customer objections, answer queries, and resolve doubts to ensure high conversion rates.
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Follow up on leads through multiple touchpoints (calls, SMS, emails) until closure.
Sales Process and CRM Management:
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Maintain accurate records of all call interactions, prospects, deals, and customer feedback in the CRM system.
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Track the status of leads and conversions in real time.
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Ensure daily, weekly, and monthly sales activity reports are submitted to the reporting manager.
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Maintain a high level of product knowledge and stay updated with current pricing, features, and promotions.
Target Achievement and Strategy Execution:
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Consistently meet or exceed assigned sales targets, KPIs, and revenue objectives.
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Participate in strategic campaign rollouts and calling initiatives launched by the sales or marketing teams.
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Provide feedback on campaign performance and suggest improvements based on customer responses and market trends.
Collaboration and Team Participation:
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Collaborate with field sales, marketing, customer support, and operations teams to ensure seamless customer onboarding and satisfaction.
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Share customer insights and market intelligence with relevant teams to enhance product offerings or sales strategies.
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Attend regular training, workshops, and team meetings to enhance skills and contribute to a collaborative environment.
More information about this Telesales Specialist Job
Please go through the below FAQs to get all answers related to the given Telesales Specialist job
- What are the job requirements to apply for this Telesales Specialist job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Specialist
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Specialist is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Specialist position?
- Ans: There are immediate 1 job openings for Telesales Specialist in our Organisation.
Job Particulars
About Company
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