Tellecallers Job in New horizon pvt ltd at Moti Nagar, Delhi

Key Responsibilities:

         Handle inbound and/or outbound calls for international clients

         Provide customer support, technical assistance, or sales services as per process

         Maintain high levels of customer satisfaction

         Follow international communication standards and scripts

         Update CRM systems with accurate call details

         Meet daily productivity, quality, and performance targets

         Escalate complex issues to supervisors when required

         Work in rotational/night shifts as per international time zones

Required Skills & Qualifications:

         Excellent English communication skills (mandatory)

         Neutral accent and strong listening skills

         Basic computer knowledge and typing proficiency

         Customer-focused and target-oriented mindset

         Ability to work in night/rotational shifts