Ticketing Agent Jobs in Thiruvananthapuram - Future Career Services

Ticketing Agent
Future Career Services
Thiruvananthapuram(Ambalamukku, Chacka, Enckakkal, Kallattumukku, Mukkolakkal)
0 Years
26000 - 94000 Monthly
Future Career Services
Last Date 25 Dec 2021
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Future Career Services - Job Details

Date of posting: 26 Oct 21

An Airline Ticketing Agent is an individual who is responsible for booking flight tickets and handle reservations for customers. Airline Ticketing Agents directly interact with customers, answer customer questions about flight timings, seat availability, fares, reservations etc. They also handle key operations such as data collection, data entry, payment collection and verification etc. for airlines. Airline Ticketing Agents work as ground staff on airports and should be open for working long hours in shifts while standing on their feet.

Airline Ticketing Agents are the face of the airline industry and the first point of contact for any customer while boarding a flight. They can also be stationed at boarding gates and take care of the boarding and de-boarding of passengers in an aircraft. The job profile of an Airline Ticketing Agent includes problem-solving on a daily basis and mitigating first-hand any issues a customer may face related to their tickets and reservation. Thus, having good people skills goes a long way on the job of an Airline Ticketing Agent.

It is very important for an Airline Ticketing Agent to be courteous and attentive to a customer. They are also required to be professionally-dressed and they must have good communication skills. Airline Ticketing Agents are also required to have basic computer skills and have the necessary mathematical ability to collect and verify payments. They are also required to follow strict protocols set by the Airline as well as by the flight regulations followed by the country where they are working. Therefore, an Airline Ticketing Agent should also have good knowledge of the rules and regulations followed inside an Airport.

Types of Job Roles Airline Ticketing Agent-

The job profile of an Airline Ticketing Agent is quite simple but it requires professionals to undertake and deliver on a variety of tasks. An Airline Ticketing Agent is a customer service representative at the ticketing booth of an airport or at a city office of an airline or travel agency.

Hence, it is vital for any Airline Ticketing Agent to have good conversation skills as well as good knowledge of the travel and tourism industry. Ticketing Agents must also have good sales and marketing skills and may have to assume these responsibilities as well especially in private airlines and travel agencies.

In airports, an Airline Ticketing Agent is included in the Ground Staff and may be entrusted with duties related to ensuring orderly boarding of a customer as well as handling customer queries and disputes. They may also be put in charge of handling the luggage and baggage check-ins of customers.

Ground Staff-

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.

To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Job Summary

Job Type : Full Time
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Freshers
State : Kerala
Country : India

About Future Career Services

Future Career Services
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Ground Staff
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com...
Upto 9th Std

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Future Career Services recruiting Ticketing Agent candidates nearby Thiruvananthapuram(Ambalamukku, Chacka, Enckakkal, Kallattumukku, Mukkolakkal).Future Career Services vacancies for Ticketing Agent is recruited through Written-test, Face to Face Interview etc.
Future Career Services Company recruits a lot of candidates every year based on the skills . The candidates with 12th Pass (HSE), 10th Pass (SSC), Any Graduate are selected to full fill the vacancies in Steward / Hospitality job field. The candidates nearby Thiruvananthapuram(Ambalamukku, Chacka, Enckakkal, Kallattumukku, Mukkolakkal) can apply for Ticketing Agent position in Future Career Services. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the Future Career Services recruitment, candidates are mostly chosen for the department of Steward / Hospitality . To learn more about the current jobs and other details, it is better to go through official site of Future Career Services and Freshersworld. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Freshersworld is a leading employment portal that researches the official site of Future Career Services and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in Future Career Services and near your city and get a secured career.