Trade Service Advisor Jobs in Bangalore,Mumbai - Federal Source Corp

Trade Service Advisor
Federal Source Corp
Federal Source Corp
Last Date 09 Sep 2017

Federal Source Corp - Job Details

Date of posting: 11 Jul 17
Job Description :- 
  • Provide support to manage identified client portfolio through dedicated and committed services as per Bank standards to achieve “Client Delight” consistently. 
  • The portfolio will include Global Treasury Services MNC, Large Corporates and Middle Market clients, covering all Trade products service. 
  • Handhold complex and critical transactions for key clients and day to day servicing queries of clients
  • Investigate and resolve enquiries in a timely/ accurate manner in accordance with service levels.
  • Work with the team, business partners and clients to provide and promote quality service solutions.
  • Provide consistent service and keep clients informed on status of all outstanding enquiries.
  • Minimize queries flow to trade operations team and provide proactive training/advisory services to clients to minimize input defects and enable faster turn-around.
  • Periodic analysis of client enquiry statistics to identify trends and recurring issues.
  • Routine dialogue with the client to understand key requirements, pro-active engagement for outstanding enquiries/deliverables.
  • Market Trade Service initiatives, successes and strengths to new/existing clients.
  • Active participation in client planning and RFP processes, communication with business for any upcoming client mandates.
  • Single point of contact for compliance / regulatory follow-ups, enable resolution of client queries in line with regulatory requirements.
  • Provide back-up support to other Trade Services Advisor and be a team player. 
Skills & Experience:- 
  • Work experience of 7-8 years in a similar profile in bank (preferably within an international/ domestic payments banking environment). 
  • Strong persuasion/ client management skills.
  • A go getter with excellent written, communication and telephone skills essential.
  • Good PC skills (MS Office, Word, Excel, PowerPoint (an added advantage).
  • Good knowledge of treasury and trade management services
  • Ability to work in high pressured environment and meet tight deadlines.
  • A proven team player with good work ethics.
  • Ability to work independently as part of an elite team.
  • Adapts easily to change
  • Strong team player with good work ethics
  • Attention to detail.
  • Highly organized.
  • Takes personal ownership and accountability on the work assigned.
  • Ability to demonstrate initiative and creative thinking.
  • Ability to build strong client relationships.
  • Adapts easily to change.
  • Commonsense approach – mature and confident.
  • Good interpersonal skills.

Job Summary

Job Type : Full Time
Job Role : Others
Job Category : Others
Hiring Process : Face to Face Interview
Who can apply : Experienced (3+ Years)

About Federal Source Corp

Federal Source Corp
This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us

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Federal Source Corp recruiting Trade Service Advisor Experienced(3+ Years) candidates candidates nearby Bangalore, Mumbai.Federal Source Corp vacancies for Trade Service Advisor is recruited through Written-test, Face to Face Interview etc.
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