Trainee Business Process Transformation Engineer Jobs in Mumbai - Mobileware Technologies Pvt. Ltd
Job Description
Profile summary:
We are looking for passionate, self-motivated technical individuals, with high level of communication and visualization abilities, who are self-driven with a desire and capability to think outside the box to solve complex problems, and catalyse innovations, in pursuit of business process transformation initiatives, across the organization; with a growth mindset. This role is a developing role evolving in to business process transformation engineering role and will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support, and is having a high level of customer centricity.
About the role:
The Trainee - BPT Engineer will be responsible for understanding, and diagrammatizing, the current work processes, workflows and associated systems; utilizing Agile practices and Lean techniques; and to optimize, customize and automate the workflows, and thus reducing variability within a given process, increasing predictability and productivity, along with with overall enhancements in the quality of products and services; with a zeal for continual improvements, processes automations, and customer delight. The key responsibilities may include, but not limited to, are:
- Apply agile practices and lean techniques, to drive business process transformation initiatives, as may be assigned from time to time
- Study processes/workflows, and refine or create workflow diagrams, as applicable; with appropriate notations, timelines, sequencing, durations, critical paths, etc.
- Utilize various Continual Process Improvement tools like SIPOC+(CM), and Pareto charts, to summarize various workflows and outcomes analysis
- Drive work standardization, and 5S+2S initiatives, and apply visual workplace (virtually) best practices
- Identify process customization and automation opportunities, and drive continual improvement initiatives, for given work streams
- Optimize business systems configuration settings for workflows/process customizations
- Develop workflow automation applications and/or scripts for batch runs; may use scripting languages, MS Office excel automations, SQL database queries, stored procedures, BOTs, AI tools, etc.
- Facilitate root cause analysis utilizing templated processes like 5 Whys; with clarity on problem statement articulations utilizing templated formats like 5W+1H
- Collate, and structure performance datasets, for data mining and business analytics; utilize statistical concepts for converting data in to information to aide decision making
- Exhibit high level of self-initiative, learning agility, enthusiastic problem solving and a zeal for continual improvement; along with willingness and persistence to make a positive difference to the transformative initiatives
- Learn basic, and advanced, quality tools and techniques, and apply in day to day strive for continual improvements in pursuit of business process transformation activities
- Facilitate people inclusivity through collation of ideas and suggestions, from across teams and people, drive for logical conclusions including prioritizations and actions planning
- Learn, practice, and conduct awareness sessions, quizzes, for institutionalization of an encompassing culture of continual improvements and innovations
- Support facilitation of workshops for business process transformation initiatives
- Ensure that communications to key stakeholders are provided in a concise and timely manner
- Provide some periodical and/or emergency support (i.e. on-call support), as may be needed from time-to-time
General Requirements:
- B.Sc. – Computer Science, Information Technology or similar (BBA/BMS candidates with demonstrable tech savviness may also be considered);
- Students from the 2021 batch with a minimum grade of 50% throughout academics
- Additional relevant certifications in programming/scripting languages, and systems/networks, preferred
- Freshers with typical 3 to 6 months relevant internship preferred
- Good understanding of Databases like MYSQL, SQL; Languages like Java, Java script, Office-js, Shell scripting, Python, etc., and J2EE application servers like Apache Tomcat; and working knowledge of basic network configuration
- Good organizational skills and a keen attention to detail; and good understanding of Lean/Agile practices and well-known modelling languages such as UML
- Understanding of Lean and quality tools for process improvements, statistical concepts and analysis, will be preferred
- Conceptual understanding of Data Mining, Data Analytics, Machine Learning, AI for process automations
- Excellent verbal, written and presentation skills, including the ability to communicate effectively across the organization with various teams, and management
- Strong Interpersonal skills; and ability to effectively influence and develop strong relationships with key stakeholders;
- Strong MS – Office skills, along with business storytelling and graphical visualization abilities
- Demonstrable abilities for self-management, self-initiatives, and articulative documentations, and zeal for knowledge sharing, are highly desirable
- Natural aptitude for trouble shooting & problem solving and innovations
- Demonstrate customer centricity with willingness to support both internal and external customers
- WFH until lockdown hence system and internet (Wifi) availability at home is essential
Job Particulars
About Company
An innovation centric product company, Mobileware thrives on the potential of a fast-paced financial landscape in India.