Trainee Digital Risk Management Jobs in Bangalore - HUDCO
Job Description
- Review and resolve high volumes of orders using fraud solution tools, payment systems and other appropriate data sources.
- Organize and prioritize queue workflow.
- Monitor account activity to ensure customers are in compliance with Gilt’s payment policies and other terms of service.
- Build and maintain effective working relationships across the team and departments as necessary.
- Provide daily phone cover to support customer follow up requests.
- Interpret policy, identify gaps, and recommend changes to improve OM processes.
- Ensuring all payment disputes are dealt within timelines ensuring all efforts are made in the revenue recovery process.
- Produce reporting on fraud and chargeback trends
- Deliver on the SLAs defined – including Productivity, Quality
Job Particulars
About Company
HBC is a diversified global retailer focused on driving the performance of high quality stores and their omnichannel platforms and unlocking the value of real estate holdings. Founded in 1670, HBC is the oldest company in North America. HBC’s portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and approximately 65,000 employees around the world.
HBC’s leading banners across North America and Europe include Hudson’s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the leading department store group in Germany, and Belgium’s only department store group Galeria INNO.
HBC has significant investments in real estate joint ventures. It has partnered with Simon Property Group Inc. in the HBS Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, it has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
