Trainee EGC Jobs Opening in For a Client of TeamLease Digital at Bengaluru
FEATURED JOBTrainee EGC
For a Client of TeamLease Digital
180000 - 355000 Yearly 
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Posted: 23 Sep 25
Job Description
Role Description:
Handle inbound calls to support Gift Card or Card-related queries using relevant internal tools.
Investigate issues and provide accurate solutions as per SOP guidelines.
Maintain performance metrics such as SLA timelines, call quality, and FCR targets.
Collaborate with peers and escalate all unresolved issues appropriately.
Learn and apply feedback from quality audits and training sessions.
Ensure adherence to SLAs and Creation and documentation of best practices flag any delays or exceptions to relevant stakeholders.
Job Particulars
Role trainee egc
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2759901
Job Category IT/Software
Locality Address
State Anywhere in India
Country India
About Company
For a Client of TeamLease Digital
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