Trainee in Inbound Voice Process jobs - Bangalore - Redbus - 0 to 3 years of experience - 21 August 2019
FEATURED JOBTrainee in Inbound Voice Process
Job Description
Experience:
- 70% Hindi is compulsory and rest 30% can be with English (any South India Language will be added advantage)
- 12th Fresher with good communication skills
No. Of Post: 20 Openings
Gender: Male
Age: 21 - 30 yrs
Communication: Excellent Hindi skills - Ability to Speak, Read & Write, Fluent English skills - Ability to Speak, Read & Write
Job Description:
This task is performed by following standards of the company and maintaining premium quality of services
Coordinate with the customers, try to know their concerns by avoiding any interruption in conversation, etc
Address all complaints of the customers and make sure that they are resolved in time and within the given guidelines
Assist and guide customers with all the required knowledge of the services and goods
Analyze the client's requirement after conversation with them and recommend services that will match their needs
Ensure premium level of client satisfaction in one phone call
Job Particulars
About Company
