Trainee Process Consultant Jobs in Bangalore - HGS

Trainee Process Consultant
Bangalore(Bellandur , Bommanahalli, Rajarajeshwari Nagar )
Any Graduate, BSc
0 to 1 yrs
10000 - 14000 Monthly
Last Date 03 Jul 2021
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HGS - Job Details

Date of posting: 04 May 21

Position Summary

Understand and establish the basic professional E-mail etiquettes and obtains client information by answering clients online, interviewing clients, verifying information. Also determines eligibility by comparing client information to requirements.

Roles and Responsibilities

  • Customer service and conflict resolutions skills
  • Answers inquiries by clarifying desired information; researching, locating, and providing information
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customers’ accounts by recording account information
  • Maintains customer records by updating account information
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfils requests by clarifying desired information; completing transactions; forwarding requests.

Education & Experience

Graduate (preferred B.Sc.)
0-1 year

Desired Skills and Abilities

  • Awareness of ISO & ISMS
  • Basic Email Etiquettes
  • MS Office
  • Typing Skills minimum 15 WPM with 85% accuracy & Basic System Navigation Skill
  • Ability to write, read and speak English to suit business need
  • Good analytical, numerical ability and logical reasoning
  • Customer focus and Being attentive
  • Comprehending Ability and Decision Makin

Job Summary

Job Type : Full Time
Job Role : HR / Admin
Hiring Process : Telephonic Interview
Who can apply : Freshers and Experienced (0 to 1 yrs )

About HGS


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This posting is done directly & exclusively on We do not entertain any unsolicited calls or enquiries from any consultants, other portals or TPOs. Notice: This recruitment is FREE. if the recruiter charges any fees, please write us
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HGS recruiting Trainee Process Consultant Experienced(0 to 1 yrs) candidates candidates nearby Bangalore(Bellandur , Bommanahalli, Rajarajeshwari Nagar ).HGS vacancies for Trainee Process Consultant is recruited through Written-test, Face to Face Interview etc.
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