Trainee - Support Engineer Jobs in Hyderabad - ONYX COMPONENTS & SYSTEMS P LTD
Job Description
- Take ownership of sales team & customer issues reported and see problems through to resolution
- Research, troubleshoot and identify solutions to resolve sales team & customer issues
- Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
- Provide prompt and accurate feedback to customers & sales team
- Ensure proper recording and closure of all issues
- Prepare accurate and timely reports
- Document knowledge in the form of knowledge base tech notes and articles
- Multi-tasking ability to perform in Sales, Quality Check & Operations on a timely basis.
- Preferably female candidates who can join immediately.
Job Particulars
About Company
ONYX COMPONENTS & SYSTEMS PVT LTD – Importers, Independent Stockists and Distributors of Electronic Components in India established in 1992 . The objective is to be a contemporary partner to end user for electronic components procurement. Our approach is to meet customers’ requirements in the most effective manner.
ONYX has its Head Office at Hyderabad and Regional Offices in strategic locations at New Delhi, Pune, Bangalore, Chennai & Coimbatore thus covering entire Indian market.
OUR PRODUCT RANGE:
We are dealing with the below Product Range
- ELECTRO-MECHANICAL (Vandel Resistor Switches/Push button Switches/Voltage Selectors)
- INTER CONNECTS (Battery Holders, IP68 Circular Connectors, IEC Connectors, Fuse holders)
- THERMAL PRINTER MECHANISM(1',2',3' TPM) & Panel Printer
- ACTIVE (IC's/Transistors, Diodes, Processors, Controllers)
- PASSIVE ( Resistors, Capacitors, Crystals)
- WIRELESS COMMUNICATION-- GSM/GPRS & GPS Modules
- DISPLAYS (LCD's/TFT's/Vandel Resistant LED/LED Bezel)
- POWER SUPPLIES (AC-AC, AC-DC Converters, Regulators, Mosfet’s, IGBT’s)
- Others