Trainer Jobs in Mohali - Rahi Information Technology Pvt Ltd

Trainer

Rahi Information Technology Pvt Ltd

0 Years

9000 - 10000 Monthly

Expired

Posted: 18 Apr 17

Key Responsibilities

Plans, conducts, coordinates and implements a comprehensive training program for staff.
Training components will be geared toward new hires, existing staff and individuals who seek one-on-one assistance.
Prepares new representatives by conducting orientation to sales and service processes; developing individual coaching plans; providing resources and assistance; scheduling orientation and ongoing training.
Determines training needs by observing sales and service encounters; studying sales,
service and customer experience results reports; conferring with management.
Develops individual results by maintaining policy and procedure resources; providing coaching;conducting training sessions; developing outcome improvement resources.
Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.