Training Manager (Customer Support) Jobs in Bangalore - Bounce
Training Manager Customer Support
Bounce
Expired
Posted: 18 Nov 19
Job Description
Training Manager (Customer Support)
Bengaluru, Karnataka
Training Manager:
- Team handling experience is a must
- Induction & Orientation
- Designing product and process content
- Implements training plans which are aligned with the business strategies
- Should have a good understanding of customer touchpoints like Calls" emails web chat etc.
- Conduct TNI / TNA for different roles in the organization and for other stakeholder engaged in delivering/implementing program
- Should prepare MIS reports/Ad hoc training reports."
- Should support and mentor new trainers."
- Should be ready to deliver training across locations."
- Must have excellent communication and stakeholder management skills
- Conducts management skills training and follows-up with participants to assess utilization of new skills
- Prepare training calendar based on annual academic planning
Job Particulars
Education Any Post Graduate, Any Graduate
Who can apply Freshers and Experienced (0 to 3+ Years )
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id756508
Job Category 1 to 3 Yr Exp , Tech Support
Locality Address
State
Country India
About Company
Bounce (formerly known as Metro Bikes) is India's first smart mobility solution, with a mission of making daily commute stress-free, time-saving, reliable and convenient.
Jobs By Location
Bangalore
Pune
Noida
Ahmedabad
Chennai
Hyderabad
Kolkata
Mumbai
Delhi
Gurgaon
Others also searched for
Active Jobs By Type
View all
View less...
Active Jobs By Category
View all
View less
