Travel Sales Consultant Jobs Opening in Talent Hunt at Gurgaon-Others, Gurgaon
Job Description
Key Responsibilities
1. Customer Interaction (Voice Process)
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Handle inbound and outbound calls for US-based customers.
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Understand customer requirements for travel services such as car rentals, hotels, and flights.
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Respond to queries regarding pricing, availability, and booking procedures.
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Maintain a friendly and professional tone during all customer interactions.
2. Travel Sales & Booking
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Provide travel product options based on customer preferences and budget.
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Book and confirm travel services in the reservation system accurately.
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Cross-sell and upsell additional services such as travel insurance, upgrades, and premium packages.
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Achieve daily, weekly, and monthly sales targets.
3. Problem Resolution
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Address customer concerns regarding bookings, cancellations, changes, and refunds.
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Liaise with hotels, airlines, and car rental partners to resolve booking-related issues.
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Ensure timely follow-up with customers to provide booking confirmations and updates.
4. Documentation & Record-Keeping
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Maintain detailed records of customer interactions and bookings in the CRM system.
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Ensure that all bookings comply with company policies and international travel regulations.
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Prepare sales and booking reports as required by the supervisor.
5. Coordination with Internal & External Stakeholders
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Work closely with the operations and accounts team to ensure smooth payment processing.
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Coordinate with travel partners for last-minute changes or special customer requests.
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Provide feedback to the management team on improving travel offerings and customer service processes.
Skills and Competencies
Core Skills
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Excellent Communication Skills: Fluency in English with a clear accent suitable for US customers.
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Sales Ability: Ability to influence customer decisions and convert inquiries into bookings.
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Product Knowledge: Understanding of travel products, destinations, airlines, hotels, and car rental services.
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Customer Service Skills: Patience, empathy, and professionalism in handling customer concerns.
Technical Competencies
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Experience with travel booking platforms such as Amadeus, Sabre, Galileo, or similar GDS systems (preferred).
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Familiarity with CRM tools and MS Office applications.
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Understanding of US travel regulations, visa requirements, and cancellation policies.
Behavioral Competencies
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Adaptability: Willingness to work in night shifts to match US time zones.
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Negotiation Skills: Ability to offer competitive travel packages while maximizing revenue.
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Attention to Detail: Accuracy in bookings, dates, and customer information.
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Time Management: Handling multiple bookings and customer queries efficiently.
More information about this Travel sales consultant Job
Please go through the below FAQs to get all answers related to the given Travel sales consultant job
- What are the job requirements to apply for this Travel sales consultant job position?
- Ans: A candidate must have a minimum of fresher as an Travel sales consultant
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: B.Com, BA, BBA/BBM, BCA, BHM, BTTM
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Travel sales consultant is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Travel sales consultant position?
- Ans: There are immediate 1 job openings for Travel sales consultant in our Organisation.
Job Particulars
About Company
Gurgaon, Noida 
Freshers 
Salary not disclosed 
B.Com, BA, BBA/BBM, MBA/PGDM, BBS
Gurgaon
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Gurgaon, Noida
1 to 3+ Years
Salary not disclosed
Diploma, B.Com, BA, M.Com, BBA/BBM, MBA/PGDM, 12th Pass (HSE), BBS, Master in Marketing
Gurgaon
1 to 3+ Years
Salary not disclosed
B.Com, BBA/BBM, MBA/PGDM(Marketing)
Gurgaon
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM
Gurgaon
Freshers
Salary not disclosed
Diploma, B.Com, BA, M.Com, BBA/BBM, MBA/PGDM, BBS, MBS
Gurgaon
2.5 to 3+ Years
Salary not disclosed
B.Com, BA, BBA/BBM, BE/B.Tech
Gurgaon
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS, Other Graduate
Gurgaon
Freshers
Salary not disclosed
B.Com, BBA/BBM, BBS
Gurgaon
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS
Gurgaon
Freshers
Salary not disclosed
B.Com, M.Com, BBA/BBM, MBA/PGDM
Delhi, Gurgaon, Noida
Freshers
Salary not disclosed
B.Com, BA, M.Com, MA, BBA/BBM, MBA/PGDM, BSc, BBS
Delhi, Gurgaon, Indore
Freshers
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Gurgaon, Bangalore, Mumbai
3 to 3+ Years
Salary not disclosed
MBA/PGDM
Ahmedabad, Gurgaon, Pune
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BBS, BMS
Gurgaon
Freshers
Salary not disclosed
12th Pass (HSE)
Gurgaon
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BE/B.Tech, BSc, BBS
Delhi, Gurgaon, Mumbai
Freshers
Salary not disclosed
BA 
