UI Developers Jobs Opening in For a Client of TeamLease Digital at Telangana
Desktop support engineer
organization.
Job Description
Desktop Support Engineer – Roles & Responsibilities
1. End-User Support
Provide technical support to users for hardware, software, and network issues
Handle support requests via calls, emails, or ticketing systems
Troubleshoot desktop, laptop, and peripheral issues
2. Hardware & Software Management
Install, configure, and maintain desktops, laptops, printers, and scanners
Perform OS installations and upgrades (Windows, macOS, Linux)
Install and configure business applications and tools
3. Troubleshooting & Issue Resolution
Diagnose and resolve system errors, crashes, and performance issues
Troubleshoot network connectivity (LAN/Wi-Fi/VPN) problems
Provide quick resolution or escalate complex issues to higher-level teams
4. User Account & Access Management
Create, modify, and deactivate user accounts
Manage access permissions using tools like Active Directory
Reset passwords and ensure access compliance
5. IT Asset Management
Track and maintain inventory of IT assets (desktops, laptops, accessories)
Ensure proper asset allocation and documentation
Coordinate hardware replacements and upgrades