UK Survey Process BPO Executive Jobs Opening in Mahe Technologies Pvt Ltd at Kolkata
UK Survey Process BPO Executive
Job Description
Job Title: UK Survey Process BPO Executive
Location: Kolkata
Shift: 1pm to 10pm
Job Description:
We are seeking a UK Survey Process BPO Executive to be a part of our vibrant team. In this role, you will be responsible for managing outbound surveys, analyzing responses, and ensuring that our client’s requirements are met with accuracy and efficiency.
Preferred Skills:
-Prior experience with UK Survey Process(BPO) Mandate.
-Ability to work in a team-oriented environment.
Why Join Us:
-Competitive salary and performance-based incentives.
-Opportunities for career growth and advancement.
-Comprehensive training and continuous learning.
-A supportive work culture focused on employee well-being.
Key Responsibilities:
1. Conducting Surveys:
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Conduct telephonic surveys with UK-based customers according to the requirements of the project.
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Follow standard operating procedures to ensure surveys are conducted effectively and accurately.
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Ask specific, pre-designed questions to customers, ensuring clarity in communication and understanding.
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Record responses accurately in the system and ensure data is entered correctly.
2. Customer Interaction:
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Engage with customers politely and professionally, ensuring a positive experience during the survey.
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Address queries or concerns raised by customers regarding the survey process and provide appropriate explanations.
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Build rapport with customers to encourage participation in surveys and obtain honest and complete feedback.
3. Data Entry and Management:
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Enter survey data into the system with high accuracy and efficiency.
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Ensure the integrity and completeness of data collected, maintaining data privacy and confidentiality.
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Monitor and track progress of survey completion, ensuring that response rates meet project requirements.
4. Quality Assurance:
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Follow guidelines and scripts for surveys to ensure consistency in data collection and interaction with customers.
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Adhere to deadlines and targets for completing surveys, ensuring a high level of productivity without compromising quality.
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Identify potential issues or challenges during surveys and report these to the team leader for resolution.
5. Reporting and Documentation:
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Assist in compiling and preparing reports based on survey results and insights.
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Maintain up-to-date records of completed surveys and customer interactions.
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Provide feedback to the management team regarding the efficiency of the survey process and suggest improvements.
6. Coordination with the Team:
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Collaborate with other team members to ensure smooth execution of survey campaigns.
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Participate in team meetings to review performance metrics, discuss challenges, and share insights.
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Assist the process manager in executing and tracking day-to-day survey operations.
7. Process Improvement:
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Continuously monitor the survey process to identify areas for improvement.
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Suggest changes to processes that would help improve survey completion rates or enhance the quality of data collected.
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Stay updated on client-specific requirements and expectations to align survey processes with client goals.
8. Maintaining Customer Satisfaction:
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Ensure customer satisfaction by addressing their needs promptly and professionally during surveys.
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Maintain a high level of customer engagement and professionalism during calls.
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Provide feedback to the client and internal teams regarding trends and insights from customer responses.
More information about this UK Survey Process BPO Executive Job
Please go through the below FAQs to get all answers related to the given UK Survey Process BPO Executive job
- What are the job requirements to apply for this UK Survey Process BPO Executive job position?
- Ans: A candidate must have a minimum of fresher as an UK Survey Process BPO Executive
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What are the salary requirements for this job?
- Ans: The salary range is between 10000 and 20000 Monthly. The Salary will depend on the interview. This UK Survey Process BPO Executive is a Full Time in Kolkata.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This UK Survey Process BPO Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the UK Survey Process BPO Executive position?
- Ans: There are immediate 1 job openings for UK Survey Process BPO Executive in our Organisation.
Job Particulars
About Company
Kolkata 
Freshers 
Salary not disclosed 
Diploma, B.Com, BA, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
Freshers
Salary not disclosed
Diploma, B.Com, BA, 10th Pass (SSC), 12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE)
Kolkata
0 to 3 Years
Salary not disclosed
12th Pass (HSE) 
