UK voice Process Immediate joinee Jobs in Ambattur,Chennai - IRtrends Pvt Ltd
UK voice Process
IRtrends Pvt Ltd
Expired
Posted: 09 Jul 18
Job Description
Responsibilities:
- Contact potential or existing customers to inform them about a product or service and manage customer value.
- Answer questions about products and services relating to the company.
- Ask questions to understand customer requirements and suggest best available solutions to close deals.
- Manage customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go an extra mile to meet sales quota and facilitate future sales.
- Constantly seek ways how to improve on performance through lifelong learning and new skill acquirement mechanisms.
- Maintain thorough understanding of process and policies.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation and / or improvement.
- Interact with customers via calls to provide and process Information in response to inquiries, concerns, and requests about products and services.
Requirements:
- Proven experience as telesales representative or other sales/customer service role is considered as an asset.
- Proven track record of successfully meeting sales quota in general or preferably over the phone.
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues.
- Familiarity with MS office, Excel and PPT computer skills.
- Should possess Multitasking skills.
- Should be flexible to work in multiple shift timings based on the Projects.
- Fluent English speaking is a must.
Job Particulars
Role others
Education Any Graduate
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id446451
Job Category Others
Locality Address
State Tamil Nadu
Country India
About Company
IR Trends, evolved with a passion for delivering best web, mobile development, Ecommerce services. We are ingenious enough to define your goals and objective in an innovative way with enticing designs.
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