Urgent opening for phonebanking officer - Navi Mumbai Location Job in Hinduja Global Solutions HGS at Navi Mumbai

Greetings from HGS!!

Process: Voice/Non Voice (NO Sales and No Target)
Location: Juinagar (Navi Mumbai)

Eligibility & Qualification:

• Mandatory Fluent in ENGLISH (Verbal & Written)
• Fresher’s and Experience: Graduate or Post Graduate any fields (most considered from commerce, banking, insurance and management background)

Salary:

• Fresher: 15000 in hand /CTC is 17000
• Experience: maximum hike of 15% (24000) in hand
• (salary remains the same for voice and non-voice process)

Roles & Responsibilities:

• Handling Queries and Complaint

Voice process:“Inbound”

• Shifts : Rotational
• Females: days shifts
• Timing: 8am to 4 pm/9 am to 6 pm/ 12pm to 9 pm
• Pick and drop service provided
• Male: days & Night shifts
• Days shifts timing remains the same
• Night shift timing: 4 pm to 12: 30 am/10 pm to 7 pm
• Pick & drop service provided
• Week off :Rotational week off.
• 1 and 3 week( 6 days working) week -ends are not fixed.
• 2 and 4 week ( 5days working ) week -ends are not fixed.

Non –Voice:

• Solving queries and complaint by emails.
• Fix shift: 9:30 am to 6 pm
• Week off: 1 and 3 week (6 days working) Sunday off
• 2 and 4 week (5 days working) Saturday & Sunday off

Interested Candidates please call:

HR RICHA:  or