Urgent Requirement For BPO Call Center In Coimbatore Location Jobs Opening in Spancore Technology at 100 Feet Road, Avinashi Road, Bharathiyar Road, Coimbatore
Urgent requirement for BPO call center in Coimbatore location
Job Description
Ideal candidates must have good communication skills in Tamil and basic understanding of English or Hindi. Prior experience in a call center or customer service role is an advantage, but freshers with a positive attitude and willingness to learn are also welcome.
Key Responsibilities:
1. Customer Call Handling
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Attend incoming calls from customers (inbound process) or make outgoing calls to customers (outbound process), as per project requirement.
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Communicate clearly and politely in Tamil to understand customer issues or requirements.
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Provide accurate information about the company’s products, services, offers, or support procedures.
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Handle general queries, complaints, and service requests, and ensure customer satisfaction.
2. Problem Resolution
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Identify customer problems and provide appropriate solutions quickly and effectively.
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Escalate unresolved issues to senior executives or supervisors as per escalation matrix.
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Record feedback or complaints and follow up on them as per company policy.
3. Documentation and System Updates
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Enter customer details, call notes, and feedback into the system accurately during or after each call.
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Maintain records of all interactions and update status in CRM or internal software.
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Adhere to data privacy and customer confidentiality standards at all times.
4. Language Proficiency
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Converse fluently and professionally in Tamil throughout the call.
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Understand simple instructions in English or Hindi (depending on process and training materials).
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Use proper tone, language, and listening skills to create a positive customer experience.
5. Quality and Compliance
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Meet call quality standards, handling time, and accuracy targets as set by the company.
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Follow standard scripts, call flows, and compliance procedures during calls.
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Adhere to company policies, guidelines, and call center etiquette.
6. Team Support and Participation
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Attend daily briefings, team meetings, and training sessions.
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Participate in skill development programs and refresher training.
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Support team members in achieving collective targets and performance goals.
Required Skills and Qualifications:
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Minimum Qualification: 12th pass / Diploma / Graduate (in any discipline).
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Language Requirement: Fluency in Tamil (mandatory), with basic understanding of English or Hindi.
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Basic computer knowledge – typing, navigating websites, and using CRM software.
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Good communication skills, listening ability, and customer-focused approach.
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Willingness to work in rotational shifts (including weekends if required).
More information about this Urgent requirement for BPO call center in Coimbatore location Job
Please go through the below FAQs to get all answers related to the given Urgent requirement for BPO call center in Coimbatore location job
- What are the job requirements to apply for this Urgent requirement for BPO call center in Coimbatore location job position?
- Ans: A candidate must have a minimum of fresher as an Urgent requirement for BPO call center in Coimbatore location
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Urgent requirement for BPO call center in Coimbatore location is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Urgent requirement for BPO call center in Coimbatore location position?
- Ans: There are immediate 1 job openings for Urgent requirement for BPO call center in Coimbatore location in our Organisation.
Job Particulars
About Company
Coimbatore 
Freshers 
Salary not disclosed 
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
Diploma, B.Com, BA, 12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
0 to 2 Years
Salary not disclosed
B.Com, BA, BCA, 12th Pass (HSE)
Coimbatore
0 to 3+ Years
Salary not disclosed
10th Pass (SSC)
Coimbatore
Freshers
Salary not disclosed
12th Pass (HSE)
Coimbatore
Freshers
Salary not disclosed
BA, 12th Pass (HSE)
Coimbatore
1.5 to 3+ Years
Salary not disclosed
Diploma, B.Com, BA, BBA/BBM, 12th Pass (HSE)
Coimbatore
0 to 3 Years
Salary not disclosed
B.Com, BCA, BSc, 12th Pass (HSE)
Coimbatore
0 to 3+ Years
Salary not disclosed
10th Pass (SSC)
Coimbatore
0 to 3+ Years
Salary not disclosed
10th Pass (SSC)
Coimbatore
Freshers
Salary not disclosed
B.Com(Corporate Secretaryship), BA(Accountancy, Business Economics, Commerce, English, History, Tamil), BBA/BBM, BCA, BSc(Bio-Chemistry, Biology, Bio-technology, Chemistry / Applied Chemistry, Computer Science, Information Technology, Mathematics / Applied Mathematics, Physics / Applied Physics, Social Work), BSW
Coimbatore
Freshers
Salary not disclosed
B.Com, BA, BBA/BBM, BCA, BSc 
