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US Inbound Customer Support Jobs Opening in Webvio Technologies Pvt Ltd at Rajarhat New Town, Kolkata

US Inbound Customer Support

Webvio Technologies Pvt Ltd
experience-icon 0.6 Years
salary-icon 18000 - 22000 Monthly
Apply Now

Posted: 05 Jul 24

Job Description

MINIMUM 6MONTHS IN INBOUND PROCESS.
QUALIFICATION: 12TH PASS 
LANGUAGE: ENGLISH FLUENT
PROCESS: INBOUND 
LOCATION: KOLKATA
SALARY: 18-22K 
SHIFT: NIGHT 
PERKS & BENEFITS : SALARY ON THE 1ST OF MONTH
GROWTH OPPORTUNITY
HIGH STABILITY AND LESS ATTRITION
ROTATIONAL WEEK OFF
ATTRITION 24 LEAVES IN A MONTH
APPROVED BIRTH LEAVES AND IF PRESENT ON THE DAY THEN DOUBLE 15 COMP OFF
ADDITIONAL LEAVES
INCENTIVES UPTO 2 LACS

  • Manage large amounts of incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Analyzing customer needs and recommending products based on those needs.
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution keep records of customer
  • interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

 

Required skills:

  • Good typing Speed.
  • Good Communication Skill.
  • Basic Computer Skills
  • Discipline, Positive Attitude & Punctuality

More information about this US Inbound Customer Support Job

Please go through the below FAQs to get all answers related to the given US Inbound Customer Support job

  1. What are the job requirements to apply for this US Inbound Customer Support job position?
    • Ans: A candidate must have a minimum of 06 Months year experience as an US Inbound Customer Support

  2. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)

  3. What are the salary requirements for this job?
    • Ans: The salary range is between 18000 and 22000 Monthly. The Salary will depend on the interview. This US Inbound Customer Support is a Full Time in Kolkata.

  4. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  5. This US Inbound Customer Support is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  6. How many job vacancies are opening for the US Inbound Customer Support position?
    • Ans: There are immediate 1 job openings for US Inbound Customer Support in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Experienced (0.6 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id2478880
Job Category BPO
Locality Address Rajarhat New Town
Country India

About Company

Webvio Technologies Pvt Ltd is a subsidiary of Map My Business LLC and it's a Web & Mobile App Development Company located in Kolkata, India. We are having expertise in every areas like Graphics Design, Website Development, Custom Web Development, Android App Development, iOS App Development, eCommerce Website, SEO, SMM, PPC etc. under one roof with us. May be our company is newly introduced but our team members are highly experienced with various latest technology.
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