us voice process Jobs in Bangalore - RennixIQ Infotech
Job Description
Job Summary
Customer Service Executive (Voice Process) Job Responsibilities
- He is responsible for efficient dealing of complaints to completion and enabling satisfaction of customer.
- He is responsible for rendering useful administrative support to other members of the customer care team.
- He is responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
- He is responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
- His responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
- His responsibility is to answer participant questions, as well as question participants to obtain a full understanding of what information is being requested.
- Qualification : PUC / Diploma / Graduate in any discipline
- Skills Required :Good English communication skills and fluency.
- HR Round
- Operations Round
- Salary: INR 1,25,000 - 2,50,000 P.A. +attractive performance based incentives
Job Particulars
Role bpo telecaller
Education M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, BFA, BSW
Who can apply Freshers
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id371908
Locality Address Whitefield
State Karnataka
Country India
About Company
RennixIQ Infotech
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