US Voice Process Jobs in Chennai - Rafzon business solution
US Voice Process
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Particulars
About Company
We are a company that understands you the best and continuously strives to nurture a network of clients, partners and employees through mutual trust, sincerity, and dependability. We build more than just your business. We build relationships.
At rafzon , our experienced consultants don’t just understand technology. They understand businesses and help you run them better. Our solutions are created with an aim to increasing your organization’s efficiency, productivity and profits. While providing comprehensive IT support, we also strategize holistic solutions particularly meant to achieve your business objectives. rafzon business solutions are specialists in providing solutions that are affordable, scalable and future-ready.