US Voice Process Jobs in Chennai - Rafzon business solutions
US Voice Process
0 Years 
10000 - 20000 Monthly 
Certificate Course (ITI), Diploma, M Phil / Ph.D, B.Com, M.Com, MA, BBA/BBM, BCA, BEd, BSc, MCA, MEd, MSc, PG Diploma, 12th Pass (HSE), Vocational Training, BFA, BSW 
Job Description
- Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Minimum Requirement:
- Good Communication Skills
- Good Problem-solving skills over the call
- High energy level
Job Particulars
About Company
rafzon business solution is an IT and digital marketing company that uniquely offers technical support, Web Development and SEO all under one roof. It is a popular belief that a company that broadly confers digital marketing services is incapable of handling after-sales processes. rafzon business solution proves everyone wrong by efficiently proffering end-to-end IT and web-related development and communication solutions, all under one roof.
Our specialty and expertise lie in enhancing your website to the highest levels of internet success. We draft eloquent marketing plans and strategies for entrepreneurs, new businesses, start-ups as well as medium and large enterprises, across several industries. Our backend agent support is available 24 / 7 by phone, email or chat. Every user requirement is fulfilled by our technicians according to the device used or as per contractual layout.
