US Voice Process Jobs Opening in Spancore at Peelamedu, R S Puram, Ram Nagar, Coimbatore
US Voice Process
Job Description
Job Description:
We are hiring dynamic and customer-oriented individuals for our US Voice Process team. The role involves handling customer calls from the United States, resolving queries, and providing accurate information with a focus on customer satisfaction.
Responsibilities:
-
Handle inbound and outbound calls from US-based customers in a professional manner.
-
Provide accurate information about products, services, or policies.
-
Resolve customer issues, complaints, and queries efficiently.
-
Maintain records of customer interactions and transactions.
-
Follow standard operating procedures and adhere to process compliance.
-
Achieve performance targets such as call quality, resolution, and customer satisfaction scores.
Requirements:
-
Excellent verbal communication skills in English with a neutral or US accent.
-
Good listening and problem-solving skills.
-
Ability to work in US time zones (night shifts).
-
Basic computer knowledge and typing skills.
-
Previous BPO/voice process experience preferred; freshers with strong communication skills are also welcome.
Benefits:
-
Competitive salary with performance-based incentives.
-
Exposure to international processes and customer service practices.
-
Skill development in communication and client handling.
-
Growth opportunities within the organization.
More information about this US Voice Process Job
Please go through the below FAQs to get all answers related to the given US Voice Process job
- What are the job requirements to apply for this US Voice Process job position?
- Ans: A candidate must have a minimum of 0 to 3+ year experience as an US Voice Process
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: LLM, B.Arch, Diploma, Certificate Course (ITI), M Phil / Ph.D, B.Com, B.Pharm, BA, M.Arch, M.Com, M.Pharm, MA, BBA/BBM, BCA, BDS, BE/B.Tech, MBA/PGDM, BEd, BHM, BSc, MCA, MD, MDS, ME/M.Tech, BVSc, CA, CS, ICWA, LLB, MBBS, MEd, MHM, MS, MSc, MSW, PG Diploma, B.Design, B.FashionTech, BFA, Vocational Training, 12th Pass (HSE), 10th Pass (SSC), Upto 9th Std, No Education/Schooling, BAMS, BHMS, MVSc, B.P.Ed, MPEd, B.F.Sc(Fisheries), M.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, Ayurveda PG, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), Master of Public Health, MHA(HEALTH), MPT, ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, M PED, M Pharma, MBE, MBS, Master in Marketing, Master of International Business, MCJ, MFA, MFM, MHM, MIT, MLT, MMS, MPA, MPH, MPHA, MPHW, MPVA, MRM, MRMLV, BFT, MFT, BMS, Other Graduate, Other Post Graduate, Other Course
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This US Voice Process is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the US Voice Process position?
- Ans: There are immediate 1 job openings for US Voice Process in our Organisation.